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Dynamics 365 Commerce Logo
Dynamics 365 Commerce Logo
Microsoft Corporation

Dynamics 365 Commerce

Composite Score
7.6 /10
CX Score
8.1 /10
Category
Dynamics 365 Commerce
7.6 /10

What is Dynamics 365 Commerce?

Create exceptional shopping experiences. Elevate your brand with Dynamics 365 Commerce. Deliver personalized, seamless shopping experiences across physical and digital channels.

Company Details


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Dynamics 365 Commerce Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dynamics 365 Commerce.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

100 Plan to Renew

77 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dynamics 365 Commerce?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 79

Sales Transactions

84

Dashboard

83

E-Commerce Integration

83

Customer Relationship Management

82

Analytics and Reporting

81

Employee Mobile

80

Promotions Management

78

Inventory Management

76

POS

76

Supplier Management

76

Customer Loyalty Programs

75

Vendor Capability Ratings

Average 78

Ease of Data Integration

83

Breadth of Features

82

Availability and Quality of Training

78

Product Strategy and Rate of Improvement

78

Business Value Created

78

Ease of Customization

78

Ease of Implementation

77

Ease of IT Administration

77

Vendor Support

76

Quality of Features

76

Usability and Intuitiveness

76

Dynamics 365 Commerce Reviews

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Jan 2020

Not quite sure

Likeliness to Recommend

9 /10

Pros

  • Enables Productivity
  • Caring
  • Reliable
  • Performance Enhancing
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