What is Confluence?
Confluence is your remote-friendly team workspace where knowledge and collaboration meet. Confluence turns conversations into action built for lasting knowledge so you never lose great ideas or context in a transient notification or chat. From marketing and sales to development and operations, Confluence has solutions for every type of team and project to get your team doing the real work right away.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
100 Plan to Renew
1
Since last award
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Confluence?
Pros
- Reliable
- Respectful
- Helps Innovate
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Document Hosting
Document Sharing
Security and Access Control
Access Tracking
Editor Functions
Version Control
Searchability
Metrics and Reporting
Publication Workflow
Indexing and Classification
Check Out Check in
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Business Value Created
Breadth of Features
Ease of Customization
Ease of IT Administration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Data Integration
Usability and Intuitiveness
Vendor Support
Also Featured in...
Task Management
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Project Management - Enterprise
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Knowledge Management
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Confluence Reviews
Jeemish M.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jun 2023
Great Team Collaboration & Knowledge mgmt tool
Likeliness to Recommend
What differentiates Confluence from other similar products?
Great editing features, Pages organization, Content searchability
What is your favorite aspect of this product?
Ease of content searchability
What do you dislike most about this product?
Metrics and reporting
What recommendations would you give to someone considering this product?
If you are looking for great team collaboration for your knowledge management pages, look at Confluence.
Pros
- Continually Improving Product
- Trustworthy
- Caring
- Altruistic
Amr E.
- Role: C-Level
- Industry: Technology
- Involvement: End User of Application
Submitted Jun 2023
Empowering Teamwork with Confluence.
Likeliness to Recommend
What differentiates Confluence from other similar products?
Confluence stands out from similar products due to its robust collaboration capabilities, intuitive user interface, and seamless integration with other Atlassian products. Its real-time collaborative editing, commenting, and task-tracking features make it a popular choice for teams looking to streamline their document collaboration process.
What is your favorite aspect of this product?
Confluence helps teams work together and share information. It's easy to organize and search for documents, and the interface is user-friendly. Teams can collaborate in real-time, and it integrates well with other Atlassian products. Confluence offers customization options to fit specific team needs. It's a useful tool for teams looking to improve their collaboration and knowledge-sharing abilities.
What do you dislike most about this product?
-Mobile Experience: Confluence does offer a mobile app. However, it has fewer features and needs to be more user-friendly than the desktop version. -Performance and page load times: , especially when handling big pages or documents with dense material. As a result, the platform may sometimes experience latencies and slower loading of pages.
What recommendations would you give to someone considering this product?
In my experience assisting users with Confluence, I suggest looking at the platform's advanced formatting options and considering the potential challenges they may present for specific users. Additionally, it's important to note that there have been concerns raised about mobile experience and performance issues, especially when dealing with larger pages or documents. That being said, if you're willing to learn the platform and find solutions to any problems, Confluence can be a powerful tool for collaboration and knowledge sharing. Ultimately, the decision will depend on your specific needs and preferences, but I'm here to assist you in weigh
Pros
- Reliable
- Enables Productivity
- Efficient Service
- Effective Service
Nayan D.
- Role: Information Technology
- Industry: Retail
- Involvement: End User of Application
Submitted Jun 2023
Easy to use Knowledge Management tool for enterpri
Likeliness to Recommend
What differentiates Confluence from other similar products?
- Atlassian ecosystem and integration with JIRA - Comments on the page - Controls of access to spaces
What is your favorite aspect of this product?
- Atlassian ecosystem and integration with JIRA - Flexibility of usage and addon integrations
What do you dislike most about this product?
- Pages with same name cant exist at different location and can be quiet irritating - Integration with powerpoint is not as seamless as expected (direct integration with office365 would be amazing)
What recommendations would you give to someone considering this product?
It is a great KM tool for organisations and especially tech teams. Its integrated when used with JIRA for task management. Recommend Atlassian suite of products as a whole set including bitbucket, JIRA, confluence etc.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity