What is ClickUp?
Build ClickUp into your own mission control center - small team or large team, simple workflows or complex workflows. One platform for everything. Bring everything together in one centralized place to manage all your productivity needs and track progress with custom Dashboards.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
1
Since last award
98 Plan to Renew
1
Since last award
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ClickUp?
Pros
- Reliable
- Enables Productivity
- Performance Enhancing
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Resource Management
Document Management
Dependency and Milestone Tracking
Planning and Scheduling
Time & Expense Tracking
Hierarchical Task Management
Reporting
Budget Management
Mobile Access
Vendor Capability Ratings
Breadth of Features
Quality of Features
Business Value Created
Ease of Data Integration
Ease of Implementation
Product Strategy and Rate of Improvement
Ease of Customization
Ease of IT Administration
Availability and Quality of Training
Usability and Intuitiveness
Vendor Support
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ClickUp Reviews
Mario P.
- Role: Operations
- Industry: Retail
- Involvement: Business Leader or Manager
Submitted Jul 2021
Best in class
Likeliness to Recommend
What differentiates ClickUp from other similar products?
It has it all. Clickup is constantly defining new features with incredible speed - hard to keep up. It as all the others have (Trello, Asan, etc) and much more.
What is your favorite aspect of this product?
Easy to use very intuitive - very flexible to build - you can create thousands of different layouts to manage your projects and all with incredible easiness.
What do you dislike most about this product?
nothing really
What recommendations would you give to someone considering this product?
This is the Ferrari of agile project management - if you just need something simpler and easier to implement and manage, should go to Trello or MeisterTask
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Angelo S.
- Role: C-Level
- Industry: Media
- Involvement: Business Leader or Manager
Submitted Jul 2021
Great product, but a big learning curve
Likeliness to Recommend
What differentiates ClickUp from other similar products?
ClickUp provides a lot of features in a free package. It really is an unbelievable platform with many, many functions, features and customizations. It allows for team collaboration, document management, and scheduling, all at a very high level.
What is your favorite aspect of this product?
Its ability to be fully customized is probably its biggest selling point and probably my favorite part of the platform. It allows you the ability to make ClickUp work for you instead of working for ClickUp. I also really love that they continually add to the product and enhance its feature list.
What do you dislike most about this product?
The learning curve. This is a very large program and in order to really maximize its usage, you would have to really work with it for a long time. I find it hard to explain its use to our clients when we need direct feedback/document gathering. We use ClickUp internally, but use another platform for client interaction as ClickUp can be very intimidating at first, especially if you have no experience in the project management field.
What recommendations would you give to someone considering this product?
Make sure that you read as much about it as you can and watch tutorial videos. It is a robust, powerful platform that can become overwhelming. It is a great platform and they are always making it better, but it sometimes feel like it can swallow you whole.
Pros
- Continually Improving Product
- Reliable
- Trustworthy
- Caring
Gonzalo B.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Jul 2021
Top rated project management tool
Likeliness to Recommend
What differentiates ClickUp from other similar products?
ClickUp has one of the most comprehensive integration lists out there. Social collaboration tools: Slack, Zoom File management tools: Dropbox, Google Drive and other Google applications Billing and time tracking software: Timecamp, Time Doctor, Timely Sales and Marketing Tools: Hubspot, Salesforce Software design and development: Github, Gitlab, Sentry
What is your favorite aspect of this product?
I like this tool because it has a ton of features that you simply won't find in any other project management software. What: - Custom views - Custom statuses - Comments assigned - Gantt charts - Custom dashboards - Reminders Time tracking - Custom fields - Docs - Integrations
What do you dislike most about this product?
There is no white labeling available.
What recommendations would you give to someone considering this product?
My only suggestion is, if you are looking to migrate from another project management tool to ClickUp, you are in luck. ClickUp allows you to import all your project data from some of the best online project management tools like Basecamp, Zoho, Todoist, Jira software, and many more.
Pros
- Efficient Service
- Effective Service
- Saves Time
- Helps Innovate
