What is Webex Calling?
Webex Calling is a proven cloud calling solution that delivers enterprise-grade calling enabling you to replace your PBX network with a globally trusted cloud solution. It easily extends to a complete collaboration experience, that includes market leading calling, meetings, messaging, contact center and integrated devices when you’re at the office, at home, or anywhere between.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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87 Likeliness to Recommend
95 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Webex Calling?
Pros
- Helps Innovate
- Enables Productivity
- Reliable
- Respectful
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Audio Transcription
Centralized Management Portal
Communications
Secure Access
Call Management
Presence IM
Web & Desktop Conferencing
Mobility
Session Border Controller
Continuous UCC
Analytics Reporting
Vendor Capability Ratings
Quality of Features
Ease of IT Administration
Ease of Data Integration
Ease of Implementation
Ease of Customization
Vendor Support
Breadth of Features
Business Value Created
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Availability and Quality of Training
Webex Calling Reviews
Arunkumar R.
- Role: Information Technology
- Industry: Banking
- Involvement: Business Leader or Manager
Submitted Apr 2024
The best cloud calling platform
Likeliness to Recommend
What differentiates Webex Calling from other similar products?
WebEx calling is really awesome technology.I can able to communicate with my client or my colleagues any where and any countries with good audio quality.this is my cloud phone.
What is your favorite aspect of this product?
My favourite aspect is high quality calls and no lagging in calls and meeting.simply it's my cloud mobile phone .
What do you dislike most about this product?
This is good product and my usage I am not feeling any problems.
What recommendations would you give to someone considering this product?
This is best to connect with your peers and anyone using your internet.this is simply called cloud mobile phone.
Pros
- Effective Service
- Caring
- Respectful
- Altruistic
Cons
- Vendor's Interest First
Rabbani S.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2024
Fantastic Product
Likeliness to Recommend
What differentiates Webex Calling from other similar products?
It is integrated with ServiceNow to record audio of the calls and while creating tickets the audio is attached automatically to the ticket. This is the best tool I have ever used for corporate calling.
What is your favorite aspect of this product?
SSO is enabled and I do not have to login daily unlike Cisco jabber.
What do you dislike most about this product?
The interface can be a bit better.
What recommendations would you give to someone considering this product?
Integrate all the webex applications into one to avoid confusion while choosing them.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Adeetya U.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jan 2024
Anytime, anywhere communications.
Likeliness to Recommend
What is your favorite aspect of this product?
Platform and Place Independence
What do you dislike most about this product?
Initially felt to complex
What recommendations would you give to someone considering this product?
Please check all the requirements before buying the product.
Pros
- Helps Innovate
- Performance Enhancing
- Trustworthy
- Effective Service