What is Webex Messaging?
Cisco Webex Teams brings everyone and everything together in one simple-to-use, secure space. Moving work forward has never been easier.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
95 Plan to Renew
86 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Webex Messaging?
Pros
- Respectful
- Performance Enhancing
- Helps Innovate
- Reliable
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Instant Messaging
File Sharing Collaboration
Notifications
Granular Access Management
Document Collaboration
Integration With Productivity Tools
Cross Platform Support
Search
Vendor Capability Ratings
Ease of IT Administration
Quality of Features
Usability and Intuitiveness
Availability and Quality of Training
Breadth of Features
Ease of Data Integration
Ease of Customization
Ease of Implementation
Product Strategy and Rate of Improvement
Vendor Support
Business Value Created
Webex Messaging Reviews
William M.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Apr 2024
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Gordon W.
- Role: Information Technology
- Industry: Manufacturing
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2024
Great when working correctly
Likeliness to Recommend
What differentiates Webex Messaging from other similar products?
Cisco native communication
What is your favorite aspect of this product?
Works great when it's working properly
What do you dislike most about this product?
Seems to always have connectivity issue
What recommendations would you give to someone considering this product?
Throughly test in the evironment before purchase
Pros
- Performance Enhancing
- Enables Productivity
- Unique Features
Cons
- Less Reliable
- Security Frustrates
Sourav B.
- Role: Industry Specific Role
- Industry: Entertainment
- Involvement: Initial Implementation
Submitted Apr 2024
The most easy to use conferencing application .
Likeliness to Recommend
What differentiates Webex Messaging from other similar products?
Webex give the most important support of seamless video conference , also with files sharing option in on going conference and also provide high quality voice chat support for quick instruction and also the screen sharing option is very much easy to implement and besides this the continuous uninterrupted synchronized connection between all of thier features is true commendable and also provide great security .
What is your favorite aspect of this product?
My most favourite aspect of this product is the seamless video conference and the easy to implement screen sharing option and in my course of work i never get a stuck screen in between meetings as in low connectivity its software get adjusted automatically and give the best resolution possible , which is truly inspiring.
What do you dislike most about this product?
That one thing is dislike about the product is the customer support system and the troubleshooting system . And also the implementation between the features does work properly and could cause a little issue with file sharing but it get sorted automatically on applications restart.
What recommendations would you give to someone considering this product?
I will definitely recommend this software to any one from a tech geek who want have relaible online conference software to a student who want to join online class and also those who want to have a great work experience with video conference and collaboration or meeting or even file sharing .
Pros
- Saves Time
- Helps Innovate
- Reliable
- Performance Enhancing