BlueJeans Virtual Meetings

Video Conferencing

Interactive video conferencing using a webcam

Instant Messaging

Real-time, text-based communication between two or more people

Audio Conferencing VoIP

Voice conferencing through a web conference bridge

Audio Controls

Ability to control the participation of attendees' audio, including muting functions

Audio Conferencing Call in Bridge

Voice conferencing through a PSTN conference bridge

Screen Share

Ability to share a computer screen for viewing by web conference participants

Facilitator Functions

Features that assist with meeting facilitation, including raising hand or voting buttons

Virtual Whiteboard

Whiteboard application that enables drawing and diagramming

Keyboard Mouse Control

Host can grant or remove control

Application Share

Ability to share a single application only for viewing by web conference participants

Ease of Implementation

Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration

This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features

Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training

Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization

Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration

Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness

End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement

Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support

The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Breadth of Features

Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created

Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.