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1/10 in Web and Video Conferencing - Enterprise

Response
Distribution
404Reviews

Verizon Communications Inc

BlueJeans Meetings

BlueJeans Meetings transforms your video conferencing experience by integrating the industry’s highest-fidelity audio and video performance with incredible productivity features and a comprehensive security toolkit to provide you with a distinct competitive advantage every time you join a meeting.

9.2

Composite Score

Composite
Score

9.4

CX Score

CX
Score

+97

Emotional Footprint

Emotional
Footprint

90%

Likeliness to Recommend

Likeliness
to Recommend

1/10 in Web and Video Conferencing - Enterprise

Response
Distribution
404Reviews
Category Features
  • Application Share
  • |
  • Audio Conferencing Call in Bridge
  • |
  • Audio Conferencing VoIP
  • |
  • Audio Controls
  • |
  • Facilitator Functions
  • |
  • Instant Messaging
  • |
  • Keyboard Mouse Control
  • |
  • Screen Share
  • |
  • Video Conferencing
  • |
  • Virtual Whiteboard

Report

Product Scorecard

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  • Net Promoter Score and Planned Renewal Rates
  • Feature and Vendor Capability Breakdown
  • Version and Module Satisfaction Levels
  • Comparisons by Organization Size, Usage, and Role

Word Cloud

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Product Reviews

  • -
  • 1
  • 2
  • 3
  • 4
Neutral
8 / 10

Industry Specific Role

wonderful web conferecias very stable

Vendor Capability Satisfaction

  • 4
  • Ease of IT Administration
  • 3
  • Business Value Created
  • 4
  • Ease of Customization
  • 3
  • Availability and Quality of Training
  • 4
  • Quality of Features
  • 3
  • Usability and Intuitiveness
  • 3
  • Product Strategy and Rate of Improvement
  • 3
  • Vendor Support
  • 3
  • Ease of Implementation
  • 3
  • Ease of Data Integration
  • 3
  • Breadth of Features

Product Feature Satisfaction

  • 3
  • Audio Conferencing Call in Bridge
  • 3
  • Application Share
  • 3
  • Audio Conferencing VoIP
  • 3
  • Keyboard Mouse Control
  • 3
  • Screen Share
  • 3
  • Virtual Whiteboard
  • 3
  • Audio Controls
  • 4
  • Facilitator Functions
  • 4
  • File Transfer
  • 4
  • Instant Messaging
  • 4
  • Video Conferencing
Does Not Recommend
6 / 10

Information Technology

Very smooth interface and calendar integration.

Vendor Capability Satisfaction

  • 3
  • Ease of Data Integration
  • 3
  • Usability and Intuitiveness
  • 4
  • Ease of Customization
  • 3
  • Breadth of Features
  • 3
  • Quality of Features
  • 2
  • Product Strategy and Rate of Improvement
  • 3
  • Availability and Quality of Training
  • 3
  • Business Value Created
  • 3
  • Ease of IT Administration
  • 3
  • Vendor Support
  • 4
  • Ease of Implementation

Product Feature Satisfaction

  • 3
  • Application Share
  • 3
  • Audio Conferencing Call in Bridge
  • 3
  • Audio Controls
  • 3
  • Facilitator Functions
  • 3
  • Keyboard Mouse Control
  • 3
  • Screen Share
  • 3
  • Virtual Whiteboard
  • 3
  • Audio Conferencing VoIP
  • 4
  • File Transfer
  • 4
  • Instant Messaging
  • 4
  • Video Conferencing
Recommends
9 / 10

Information Technology

Great reliable and fast safe tool.

Vendor Capability Satisfaction

  • 3
  • Ease of Data Integration
  • 4
  • Quality of Features
  • 3
  • Availability and Quality of Training
  • 2
  • Ease of Customization
  • 3
  • Vendor Support
  • 3
  • Product Strategy and Rate of Improvement
  • 2
  • Usability and Intuitiveness
  • 4
  • Ease of IT Administration
  • 4
  • Ease of Implementation
  • 3
  • Breadth of Features
  • 3
  • Business Value Created

Product Feature Satisfaction

  • 2
  • Virtual Whiteboard
  • 3
  • Application Share
  • 3
  • Audio Conferencing Call in Bridge
  • 3
  • Audio Conferencing VoIP
  • 3
  • Audio Controls
  • 3
  • Instant Messaging
  • 3
  • Keyboard Mouse Control
  • 3
  • Screen Share
  • 4
  • Facilitator Functions
  • 4
  • File Transfer
  • 4
  • Video Conferencing
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