
What is Axero Solutions?
From connecting your people and streamlining communication to enhancing collaboration and managing content, Communifire combines it all into an integrated social business platform.
Company Details
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Get AssistanceAxero Solutions Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
1
Since last award
98 Plan to Renew
1
Since last award
87 Satisfaction of Cost Relative to Value
3
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+97 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Axero Solutions?
Pros
- Reliable
- Efficient Service
- Effective Service
- Caring
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Single Sign-On (SSO)
Home Page
Networked Enterprise
Interactive Organizational Chart
Document Management
Employee Directory
End-User Workflow Customization
Knowledge Library
Chatbot
Blog Support
Virtual Offices
Vendor Capability Ratings
Vendor Support
Ease of IT Administration
Availability and Quality of Training
Ease of Implementation
Breadth of Features
Ease of Customization
Product Strategy and Rate of Improvement
Business Value Created
Usability and Intuitiveness
Quality of Features
Ease of Data Integration
Axero Solutions Reviews
Vincent E.
- Role: C-Level
- Industry: Energy
- Involvement: Business Leader or Manager
Submitted Nov 2021
Difficult to make customizable changes
Likeliness to Recommend
What differentiates Axero Solutions from other similar products?
Implementation
What is your favorite aspect of this product?
Uniformity
What do you dislike most about this product?
Challenging to bring in iframes
What recommendations would you give to someone considering this product?
Need some skilled experience with HTML or GUIs
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Katie S.
- Role: Public Sector
- Industry: Not for Profit
- Involvement: Business Leader or Manager
Submitted Sep 2021
Wonderful Customer Service
Likeliness to Recommend
What differentiates Axero Solutions from other similar products?
Not sure, I haven't used other products
What is your favorite aspect of this product?
Customer service/support is rapid and very helpful
What do you dislike most about this product?
Everything is customizable- it takes some time to set up, but it is worth it
What recommendations would you give to someone considering this product?
Utilize customer support, and forums both are very helpful
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing