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Axero Solutions Logo
Axero Solutions Logo
Axero Holdings LLC

Axero Solutions

Composite Score
8.0 /10
CX Score
8.4 /10
Category
Axero Solutions
8.0 /10

What is Axero Solutions?

From connecting your people and streamlining communication to enhancing collaboration and managing content, Communifire combines it all into an integrated social business platform.

Company Details


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Awards & Recognition

Axero Solutions won the following awards in the Digital Workplace category

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Axero Solutions Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Axero Solutions.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

98 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value

3
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Axero Solutions?

0% Negative
4% Neutral
96% Positive

Pros

  • Reliable
  • Efficient Service
  • Effective Service
  • Caring

Feature Ratings

Average 84

Single Sign-On (SSO)

91

Home Page

89

Networked Enterprise

89

Interactive Organizational Chart

88

Document Management

87

Employee Directory

87

End-User Workflow Customization

87

Knowledge Library

87

Chatbot

86

Blog Support

86

Virtual Offices

86

Vendor Capability Ratings

Average 86

Vendor Support

93

Ease of IT Administration

88

Availability and Quality of Training

87

Ease of Implementation

86

Breadth of Features

86

Ease of Customization

85

Product Strategy and Rate of Improvement

84

Business Value Created

84

Usability and Intuitiveness

84

Quality of Features

84

Ease of Data Integration

81

Axero Solutions Reviews

Vincent E.

  • Role: C-Level
  • Industry: Energy
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2021

Difficult to make customizable changes

Likeliness to Recommend

9 /10

What differentiates Axero Solutions from other similar products?

Implementation

What is your favorite aspect of this product?

Uniformity

What do you dislike most about this product?

Challenging to bring in iframes

What recommendations would you give to someone considering this product?

Need some skilled experience with HTML or GUIs

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Katie S.

  • Role: Public Sector
  • Industry: Not for Profit
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2021

Wonderful Customer Service

Likeliness to Recommend

9 /10

What differentiates Axero Solutions from other similar products?

Not sure, I haven't used other products

What is your favorite aspect of this product?

Customer service/support is rapid and very helpful

What do you dislike most about this product?

Everything is customizable- it takes some time to set up, but it is worth it

What recommendations would you give to someone considering this product?

Utilize customer support, and forums both are very helpful

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Axero Solutions Comparisons

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