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AppsFlyer

AppsFlyer

Composite Score
7.6 /10
CX Score
7.8 /10
Category
AppsFlyer
7.6 /10

What is AppsFlyer?

AppsFlyer empowers marketers to grow their business and innovate with a suite of comprehensive measurement and analytics solutions. Built around privacy by design, AppsFlyer takes a customer-centric approach to help 12,000+ brands and 10,000+ technology partners make better business decisions every day.

Company Details


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Awards & Recognition

AppsFlyer won the following awards in the Product Analytics category

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AppsFlyer Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on AppsFlyer.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

1
Since last award

96 Plan to Renew

1
Since last award

78 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love AppsFlyer?

0% Negative
9% Neutral
91% Positive

Pros

  • Performance Enhancing
  • Reliable
  • Enables Productivity
  • Efficient Service

Feature Ratings

Average 82

Conversion Analysis

86

Marketing Analytics

85

Analytics and Reporting

84

Data Integrity

83

Data Analysis and Survey Function

82

Device and Browser Analytics

81

Data Warehousing

80

API Framework

80

Data Management

79

Mobile Functionality

79

Audience Segmentation

77

Vendor Capability Ratings

Average 79

Quality of Features

85

Usability and Intuitiveness

83

Product Strategy and Rate of Improvement

81

Ease of Data Integration

80

Business Value Created

80

Breadth of Features

79

Ease of Implementation

78

Vendor Support

77

Availability and Quality of Training

76

Ease of Customization

76

Ease of IT Administration

75

AppsFlyer Reviews

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Nov 2022

Efficient and easily customizable to fit our needs

Likeliness to Recommend

10 /10

Pros

  • Trustworthy
  • Effective Service
  • Caring
  • Saves Time

Daniel Ernesto R.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

Making important decisions by AppsFlyer

Likeliness to Recommend

9 /10

What differentiates AppsFlyer from other similar products?

With an almost non-existent learning curve because this platform offers an easy enough method for anyone to understand, we can attribute app installs and monitor user engagement and events through the dashboard which helps with marketing analytics and retention data.

What is your favorite aspect of this product?

We have a lot of variety in potential tools for our growth such as an export of app events to media sources in conjunction with an audience creation and export to advertising platforms is quite simple and highly influential as well as the custom dashboards that AppsFlyer provides help us to monitor targets according to our needs.

What do you dislike most about this product?

It would be one of the most complete platform in analytics if AppsFlyer made the aggregation of analytics for websites, as a free or cost implementation. In the end it would only be helpful for us and a reconfiguration of the configuration code because the tracking of in-app purchases is very complex and time consuming for the developer in charge.

What recommendations would you give to someone considering this product?

With AppsFlyer we have the facility to be able to do a series of ad performance and user engagement tracking across all channels being an excellent way to be able to visualize our aggregated user data in a single dashboard. Useful for detailed product analysis, we recommend it because it's great to see how customers are finding products, making them more likely to interact.

Pros

  • Continually Improving Product
  • Caring
  • Respectful
  • Fair

Baptiste D.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Easy to use but sharp learning curve

Likeliness to Recommend

9 /10

What differentiates AppsFlyer from other similar products?

Many features for analysis

What is your favorite aspect of this product?

Link creation to redirect to mobile app when needed

What do you dislike most about this product?

High learning curve, hard to understand what every feature is fod without proper training

What recommendations would you give to someone considering this product?

Make sure you have someone in charge of Appsflyer that is able to provide a decent training to your analytics team

Pros

  • Respectful
  • Fair
  • Security Protects
  • Reliable

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