Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-888-670-8889 (US/CAN) or
+1-519-432-3550 (International)
AWS Systems Manager Logo
AWS Systems Manager Logo
Amazon

AWS Systems Manager

8.5 /10
Category
AWS Systems Manager
8.5 /10

What is AWS Systems Manager?

AWS Systems Manager is a secure end-to-end management solution for hybrid cloud environments.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

AWS Systems Manager Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on AWS Systems Manager.

92 Likeliness to Recommend

100 Plan to Renew

89 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love AWS Systems Manager?

0% Negative
1% Neutral
99% Positive

Pros

  • Saves Time
  • Performance Enhancing
  • Respectful
  • Reliable

Feature Ratings

Average 86

Cloud Monitoring

90

Storage Monitoring

89

Capacity Management

88

Applications Monitoring

87

Server Performance Monitoring

87

Network Configuration Management

87

Patching Automation

87

Access Rights Management

86

Network Mapping

86

Event Correlation & Management

86

Deployment Model

86

Vendor Capability Ratings

Average 86

Breadth of Features

99

Ease of IT Administration

99

Availability and Quality of Training

98

Ease of Customization

98

Quality of Features

97

Ease of Data Integration

95

Ease of Implementation

95

Business Value Created

93

Usability and Intuitiveness

91

Product Strategy and Rate of Improvement

90

Vendor Support

90

AWS Systems Manager Reviews

Akshat A.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

Easy to use, but a bit pricey.

Likeliness to Recommend

9 /10

What differentiates AWS Systems Manager from other similar products?

The most helpful about AWS system manager is it works with hybrid cloud systems including on-prem systems. Prevent drift by resolving to configure management, OS patches, and inventory. Highly Secure and compliant with industry standards.

What is your favorite aspect of this product?

The best thing i like about aws systems manager is they provide dashboard category wise such as operations management, application management, node management, shared resources, automation management. It is a centralized access control which also helps us in auditing control.

What do you dislike most about this product?

there are loads of submenus in system manager , so can be a little over whelming when you first go through to this menu, and to start a session it can be annoying with the amount of click you have to do it get on the server you want to remote on.

What recommendations would you give to someone considering this product?

Access control has gotten completely streamlined to IAM users and roles. I don't need to manage SSH keys for either developers or devops people anymore.

Pros

  • Efficient Service
  • Altruistic
  • Acts with Integrity
  • Friendly Negotiation

Cons

  • Charges for Enhancements
  • Slower Product Innovation

Roxana S.

  • Role: Industry Specific Role
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

"A fantastic Systems Manager."

Likeliness to Recommend

10 /10

What differentiates AWS Systems Manager from other similar products?

Through AWS System manager, we have been able to copy processes as part of the normal update process and it is very easy to copy the files and doesn't even require SSH access to the instances.

What is your favorite aspect of this product?

Coupled with the RunCommand to send common commands to multiple servers I have reduced hours of work to minutes.

What do you dislike most about this product?

It can be hard to debug issues at times.

What recommendations would you give to someone considering this product?

I highly recommend it. You do not have to go into each instance and deploy the configuration file. With one click you set up all instances.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Jitendra l.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

"Fantastic product"

Likeliness to Recommend

10 /10

What differentiates AWS Systems Manager from other similar products?

AWS Systems Manager stands out for its comprehensive set of management tools that facilitate operational efficiency and automation for AWS resources. Its key differentiators include centralized management, automation workflows, and the ability to manage hybrid environments. The integration with other AWS services and features such as patch management, session manager, and parameter store contribute to making it a versatile and robust solution for managing infrastructure at scale within the AWS ecosystem.

What is your favorite aspect of this product?

AWS Systems Manager for its centralized management capabilities, enabling efficient control and automation of AWS resources. Features like automation workflows and the ability to manage hybrid environments contribute to its versatility and effectiveness in streamlining operational tasks at scale.

What do you dislike most about this product?

Nothing to dislike

What recommendations would you give to someone considering this product?

For those considering AWS Systems Manager, it's important to assess your organization's operational needs and how well the tool aligns with them. Begin by exploring its centralized management features and automation capabilities to streamline tasks across your AWS resources. Familiarize yourself with its integration with other AWS services and take advantage of features such as patch management and parameter store based on your requirements.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular AWS Systems Manager Comparisons

Visit our IT Cost Optimization Center
Over 100 analysts waiting to take your call right now: 1-519-432-3550 x2019