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Alexa

Alexa

7.0 /10
Category
Alexa
7.0 /10

What is Alexa?

Alexa’s competitor analysis uncovers actionable marketing strategies to drive more traffic.

Company Details


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Awards & Recognition

Alexa won the following awards in the Website Analytics category

Alexa Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Alexa.

83 Likeliness to Recommend

92 Plan to Renew

3
Since last award

80 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+83 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Alexa?

3% Negative
22% Neutral
75% Positive

Pros

  • Appreciates Incumbent Status
  • Effective Service
  • Performance Enhancing
  • Respectful

Feature Ratings

Average 79

Device and Browser Analytics

85

Search Engine Optimization

84

Data Visualization

83

Customer Value Analysis

83

Social Media Analytics

81

Conversion Analysis

79

Audience Demographics

79

API Framework

77

Audience Segmentation

77

Paid Search Integration

76

Customer Journey Modelling

68

Vendor Capability Ratings

Average 76

Vendor Support

97

Ease of IT Administration

93

Usability and Intuitiveness

88

Ease of Customization

86

Product Strategy and Rate of Improvement

83

Ease of Implementation

80

Availability and Quality of Training

77

Ease of Data Integration

77

Quality of Features

75

Breadth of Features

72

Business Value Created

61

Alexa Reviews

Mathilde N.

  • Role: Finance
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2023

Gain a Competitive Edge with Alexa's

Likeliness to Recommend

9 /10

What differentiates Alexa from other similar products?

Alexa's provides valuable insights to help analysts compare performance against rivals and develop data-driven strategies. Alexa's key advantage is its ability to gather key metrics for websites by leveraging its expansive toolbar user base. The competitor analysis utilizes this robust dataset to showcase website traffic statistics, including visitors, page views, bounce rates, and average time on site. For SEO analysis, it is important to note that this tool shows the top keywords that drive traffic to competitor sites, along with their corresponding difficulty scores.

What is your favorite aspect of this product?

Using Alexa's category benchmarks, I can frame performance within the wider industry landscape. The category overview displays average metrics for the finance industry. It shows whether our traffic volumes, engagement, and keyword positions are above or below the category averages. This information helps me set data-driven goals and make a case for additional resources if necessary. Additionally, the side-by-side dashboard simplifies benchmarking by displaying your site's metrics alongside those of your competitors. The visual design and ability to toggle between metrics make performance gaps immediately apparent.

What do you dislike most about this product?

Currently, Alexa's website analytics capabilities are unparalleled, but its ability to analyze mobile app performance is limited. Although some aggregate metrics are available, I would like to have more detailed insights into competitor app store optimization and user engagement metrics, similar to what is available for websites.

What recommendations would you give to someone considering this product?

The Alexa Competitor Analysis is the gold standard for competitive intelligence, providing unparalleled insights to guide competitive positioning strategies and tactics. Its robust dataset, compelling visualizations, and category context create a decisive advantage in benchmarking performance. Financial firms know that small differences can have a big impact on outcomes. These fine-grained insights can determine whether a company succeeds or fails. Alexa is an essential platform for keeping your company ahead.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Kevin A.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2023

Pretty amazing

Likeliness to Recommend

9 /10

What differentiates Alexa from other similar products?

It cost-benefit relation

What is your favorite aspect of this product?

Its smart features

What do you dislike most about this product?

Nothing at all

What recommendations would you give to someone considering this product?

Nothing especifically

Pros

  • Friendly Negotiation
  • Trustworthy
  • Effective Service
  • Includes Product Enhancements

Ayush G.

  • Role: Finance
  • Industry: Banking
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2023

Review of amazon alexa

Likeliness to Recommend

8 /10

What differentiates Alexa from other similar products?

It is very efficient as compared to other similar products in the market.

What is your favorite aspect of this product?

I love everything about this product. It is cost-effective and very easy to implement.

What do you dislike most about this product?

There is nothing to dislike about this product.

What recommendations would you give to someone considering this product?

If you are looking to use this product in your company or for your personal use just go for it without thinking much.

Pros

  • Reliable
  • Trustworthy
  • Unique Features
  • Caring
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