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Airtable

Airtable

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Airtable
8.9 /10

What is Airtable?

Airtable is a flexible solution that can fit any workflow. Relate data across teams. Create real-time reports and analytics.

Company Details


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Awards & Recognition

Airtable won the following awards in the Project Management - Enterprise category

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Airtable Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Airtable.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

97 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Airtable?

1% Negative
3% Neutral
96% Positive

Pros

  • Helps Innovate
  • Reliable
  • Caring
  • Enables Productivity

Feature Ratings

Average 82

Collaboration

88

Project Invoicing and Accounting Integration

86

Calendar Integration

86

Email Synchronization & Tracking

85

Workflow Management

85

Resource Management

84

Quote to Project Conversion

84

Document Management

83

Reporting

82

Planning and Scheduling

82

Time & Expense Tracking

82

Vendor Capability Ratings

Average 82

Ease of Implementation

86

Ease of Customization

85

Ease of Data Integration

85

Quality of Features

85

Business Value Created

84

Breadth of Features

83

Ease of IT Administration

82

Usability and Intuitiveness

82

Product Strategy and Rate of Improvement

81

Availability and Quality of Training

78

Vendor Support

76

Airtable Reviews

Isleny Carolina P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

Great software for project management.

Likeliness to Recommend

9 /10

What differentiates Airtable from other similar products?

Airtable is most suited for small enterprises and teams inside bigger organizations, as opposed to Trello, which is best suited for large groups, creators and implementers, and people who make dreams come true.

What is your favorite aspect of this product?

There is a seamless transition between each client's workstations. As a result, many client workspaces are conceivable, and it is simple to manage them. Using AirTable, you can create a polished and professional survey/application form in only a few minutes. In addition to a broad range of options, conditional formatting allows you to create longer surveys while still keeping everything tidy and orderly.

What do you dislike most about this product?

AirTable would benefit from the option to specify upload parameters for items such as pictures. Consider if you could set the required size, file type, and so on, and it would reject any file or picture kind that did not meet the specifications. Instead than asking for information in many places, a single contact form with email, name, and phone number would be preferable.

What recommendations would you give to someone considering this product?

Google Forms users who prefer a more aesthetically pleasing platform can use Airtable. This is a great option if you have a lot of clients to take care of at once. Being able to find everything in one place has saved me many hours of work time.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

Lisa Z.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

Equipped with advanced collaboration capabilities

Likeliness to Recommend

9 /10

What differentiates Airtable from other similar products?

It allows users to share records and databases with other members of their team. Team members can collaborate right from the database itself

What is your favorite aspect of this product?

Adding comments, notes or discussions on records

What do you dislike most about this product?

There is no frequent updating of the system and it also lacks accounting features

What recommendations would you give to someone considering this product?

Database management solution that is designed for teams and businesses of all sizes and it serves as a very flexible and mobile-friendly database management solution.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Ikki P.

  • Role: Student Academic
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2021

To organize, automate and track projects.

Likeliness to Recommend

9 /10

What differentiates Airtable from other similar products?

API and integration It is undoubtedly one of the most relevant characteristics of the system. The API that Airtable automatically gives you allows you to connect third-party applications (Gmail, Typeform, Slack…) to your databases. To integrate the API with other applications there are two ways to do it: Either using Airtable's own API system and creating a customized solution, or connecting with an integration system such as Zapier or Integromat.

What is your favorite aspect of this product?

Airtable offers an option to link the records of different cells and create relationships between the existing tables. Post views In an Excel or Google Spreadsheets sheet there is only one type of row view and if one user wants to hide or freeze columns, everyone else will be forced to see those changes.

What do you dislike most about this product?

I wish there were more customizable views, even as if a record reference CSS and HTML display option was awesome.

What recommendations would you give to someone considering this product?

Well-known companies already use Airtable to optimize resources, save time and promote collaboration in their teams to organize, automate and monitor projects

Pros

  • Effective Service
  • Saves Time
  • Helps Innovate
  • Continually Improving Product

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