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ACTIVE Network

ACTIVENet

5.5 / 10
Category
ACTIVENet
5.5 / 10

What is ACTIVENet?

ACTIVE Net software for non-profits centralizes membership, donations, child care, program registration, point of sale, and more in a single, easy-to-use system.

Company Details


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ACTIVENet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ACTIVENet.

66 Likeliness to Recommend

80 Plan to Renew

54 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+41 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ACTIVENet?

21% Negative
31% Neutral
48% Positive

Pros

  • Respectful
  • Reliable
  • Security Protects
  • Altruistic

Cons

  • Less Efficient Service
  • Charges for Enhancements
  • Less Fair

Feature Ratings

Average 57

Membership Management

71

Registration Management

63

Program Management

62

Accounting and Financial Management

56

Account and Contact Management

53

Marketing Analytics

52

Analytics and Reporting

52

Customer Self Service Capabilities

50

Volunteer or Member Portal

50

Event Management

48

Multi Channel Support

47

Vendor Capability Ratings

Average 57

Ease of IT Administration

79

Business Value Created

58

Availability and Quality of Training

53

Ease of Customization

47

Usability and Intuitiveness

47

Ease of Implementation

43

Product Strategy and Rate of Improvement

36

Ease of Data Integration

30

Breadth of Features

27

Vendor Support

25

Quality of Features

13
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