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Remote Monitoring and Management (RMM) Software

Remote Monitoring and Management

What is Remote Monitoring and Management Software?

Remote Monitoring and Management (RMM) software is a solution to track the network and provide IT support remotely to users. It provides a snapshot on the health and efficiency of the network and infrastructure. Successful RMM implementation allows companies to seamlessly manage remotely connected users and ensure they are supported and operating optimally.

Common Features

  • Discovery
  • Endpoint Backup
  • Network Management
  • Patch Management
  • Process Automation
  • Real User Monitoring
  • Ransomware Recovery and Removal
  • Anti Malware Signature Detection
  • Mobile Device Management
  • Remote Control
  • Support for IoT Devices
  • Remote NOC, SOC, Helpdesk Integration

Top Remote Monitoring and Management (RMM) Software

2026 Data Quadrant Awards

2025 Emotional Footprint Awards

At SoftwareReviews, we take pride in recognizing excellence. Each year, we present the Data Quadrant Awards to top-performing software products based solely on authentic user reviews, without any paid placements or analyst opinions. These awards highlight software products that excel in terms of features, vendor capabilities, and customer relationships, earning them the highest overall rankings.

At SoftwareReviews, we take pride in recognizing excellence. Each year, we present the Emotional Footprint Awards to top-performing software products based solely on authentic user reviews, without any paid placements or analyst opinions. These awards shine a spotlight on software vendors who excel in crafting and nurturing strong customer relationships.

Switch to Emotional Footprint
Products: 14
Next Award: Feb 2027

Top Remote Monitoring and Management Software 2026

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

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Composite Score
7.6 /10
CX Score
7.9 /10

NinjaOne automates the hardest parts of IT, delivering visibility, security, and control over all endpoints for more than 20,000 customers. The NinjaOne automated endpoint management platform is proven to increase productivity, reduce security risk, and lower costs for IT teams and managed service providers. The company seamlessly integrates with a wide range of IT and security technologies. NinjaOne is obsessed with customer success and provides free and unlimited onboarding, training, and support.

Scorecard
Scorecard

Pros

  • Performance Enhancing
  • Inspires Innovation
  • Reliable
  • Client's Interest First
Badge Winner
Badge Winner

Automate, formerly LabTech, is an IT management tool that helps deliver IT services at the speed of business. Our remote monitoring and management (RMM) platform provides powerful automation to discover & manage devices, monitor for problems, and automate action. Deliver streamlined reactive and proactive managed services, stop putting out fires, and start focusing on what matters most.

Scorecard
Scorecard

Pros

  • Enables Productivity
  • Respectful
  • Reliable
  • Acts with Integrity
Pulseway

Pulseway

Composite Score
7.2 /10
CX Score
7.3 /10

Used by over 10,000 MSPs and internal IT departments around the world, Pulseway is a simple, yet powerful RMM platform designed to make the life of IT professionals easier. We have the most advanced mobile app in the industry that gives users the ability to monitor, manage and resolve issues wherever they are – from a smartphone or tablet. Our powerful automation engine allows you to build a powerful and sophisticated auto-remediation workflow to speed up issue resolution. The platform also offers integrated backup, endpoint protection, built-in remote control, application & operating system patching, and network device monitoring.

Scorecard
Scorecard

Pros

  • Respectful
  • Reliable
  • Enables Productivity
  • Acts with Integrity

Products below are ineligible for awards due to insufficient recent reviews

Composite Score
8.0 /10
CX Score
8.4 /10

Bomgar’s Privileged Access Management (PAM) solution enables organizations to control and manage privileged access to critical data and systems, while empowering users to be more productive. The solution consists of two components - Bomgar Privileged Identity and Bomgar Privileged Access. With Bomgar's integrated PAM solution you can protect privileged accounts and assets at the speed and scale of your business.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
Domotz

Domotz

Composite Score
8.0 /10
CX Score
8.2 /10

Domotz is the premier Remote Monitoring and Management platform for IoT. We offer powerful network management software for MSP's, Integrators, Security Professionals, and Business Owners. Domotz enables the complete solution to cost-effectively manage and monitor your customers’ networks with plug and play setup, a friendly UX, and a comprehensive feature set, accessible from any desktop browser or mobile device

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
Infovista

TEMS Suite

Composite Score
7.7 /10
CX Score
7.7 /10

The TEMS™ Suite comprises a range of solutions designed to assess and resolve network issues from the viewpoint of your subscribers. Realize faster 5G time-to-market with efficient lab testing, initial tuning, cluster acceptance and troubleshooting; validate your network with exceptional solutions for drive, walk and drone testing; enjoy the latest OTT voice and App testing capabilities; improve your competitor benchmarking efficiency with automation and orchestration capabilities, and more.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
SolarWinds

N‑central

Composite Score
7.5 /10
CX Score
7.9 /10

N‑able N‑central is our flagship remote monitoring and management platform that gives you the power to manage, automate, and protect at scale.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
N-Able Technologies, Inc.

N‑sight RMM

Composite Score
7.0 /10
CX Score
7.0 /10

N‑sight RMM platform delivers a powerful combination of capabilities that get you up and running fast, for one low price. So you can quickly earn more, while paying less.

Scorecard

Pros

  • Respectful
  • Appreciates Incumbent Status
  • Enables Productivity
  • Efficient Service

Insufficient Data
This product does not have enough reviews to meet the minimum criteria to display results. Please check back shortly or write a review.

SyncroMSP is a fully-armed PSA, RMM, and Remote Session platform designed specifically for Managed Service Providers and IT Pros. With real-time Remote Monitoring and customizable Notifications, you can choose what issues are surfaced so you can quickly focus on identifying and fixing critical situations.

BMC Helix

Netreo

Insufficient Data
This product does not have enough reviews to meet the minimum criteria to display results. Please check back shortly or write a review.

Proactively manage IT resources, prevent issues, and automate your monitoring - from infrastructure to applications - from a single source of truth with flexible, secure on-premises or SaaS deployment options.

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