Digital Adoption Platforms

Gainsight CS is a customer experience management solution that combines surveys, journey orchestration, and analytics to help businesses provide a best-in-class experience to their customers. Easily access customer insights in a centralized view. Utilize all survey types for a best-in-class customer feedback program.

UserIQ is laser-focused on offering insights you can actually use and engagement tools to do something about it. The UserIQ customer success platform helps software companies like yours predict user behavior, act on it, and create winning experiences. UserIQ gives customer success teams the power to predict outcomes and impact company growth with an intuitive, action-oriented platform resulting in smarter employees, happier customers and reduced churn.

Userflow is an easy-to-use - yet powerful - user onboarding software. Using our Flow Builder, you can build in-app flows such as: Onboarding guides, Product tours, Feature announcements and Checklists Userflow works as a layer on top of your app, containing tooltips, modals, buttons and more.

UserGuiding improves product adoption rates through 'no coding needed' interactive user onboarding flows. With this simple lightweight tool, just about anyone can quickly create step-by-step product walkthroughs on-screen. UserGuiding comes with great analytics as well to track the performance of walkthroughs, tours, tutorial popups, and more to help create personalized experiences.

LOU's product suite is the easiest way to create engaging in-product experiences through onboarding, educating, engaging and retaining more users. LOU turns new users into power users with self-serve onboarding, personalized product tours, and feature announcements. LOU engages and notifies users proactively, drives adoption of new features and keep users up-to-date with the latest and greatest that your app has to offer.

Organizations are constantly deploying new applications to enable efficiency gains and drive revenue. However, getting end-users (such as store associates) to utilize them isn’t easy because people naturally resist change. Simpo provides a purpose-built platform for SaaS teams to drive success at every step of the user’s product journey. Simpo overlays on any SaaS product and with targeted communication plays, you nudge users to the next natural step in the journey.

MyGuide by EdCast is the next generation digital adoption platform providing organizations with a unified suite of capabilities to build a dynamic, agile and future ready organization. From onboarding new employees, deploying new technology and processes to providing the infrastructure to learn, use and improve business outcomes; business leaders can increase productivity, performance and reduce support costs effectively. End users can learn about newly deployed technology and processes or discover useful features buried deep inside complex systems quickly in the flow of work.

ChurnZero is a real-time Customer Success platform that helps subscription businesses fight customer churn. ChurnZero allows businesses to understand how their customers use their product, assess their health and their likelihood to renew, and give businesses the means to personalize the customer experience through timely and relevant touchpoints.

Lemon Learning accelerates software adoption thanks to interactive walkthroughs. Like GPS navigation for digital tools, Lemon Learning is integrated directly into your SaaS applications to simplify software training and support. As an all-in-one resource for organizations, Lemon Learning also allows companies to create their own tailored training content, enriched with images, videos, GIFs or questionnaires. In addition to custom guides for your very unique internal processes, we provide ready-made content for market-leading solutions such as G Suite, Salesforce, Microsoft Office 365, Oracle and SAP.

Userlane provides a user-centric approach to digital adoption. From software rollouts to onboarding, ongoing employee training, and customer support, Userlane helps enterprises increase software acceptance and simplify and automate processes. A key feature of Userlane are its interactive guides. These interactive solutions act like a navigation system for software by guiding users step-by-step in real time through the software application they're using. As a result, anybody can immediately operate complex software without previous knowledge.