Conversational AI Software

Pega Intelligent Virtual Assistant – a key capability of the Pega Platform – overcomes the shortfalls of other solutions by elegantly extending any Pega enterprise application to have a conversational user experience (UX). With Pega you can easily turn any voice or text-based channel into AI-powered virtual assistants that use natural language processing (NLP) and text analytics to deliver hyper-personalized engagement – whether it’s providing self-service or preemptive service.

Before Your Customers say Goodbye... Easily deploy AI Agents in your contact center to deliver fast, personalized, and exceptional service your customers demand and deserve.

Exceed.ai helps marketers boost their SQL conversion rates through the roof – and here is how: Exceed.ai's AI-assistant works alongside your team and engages with every incoming lead, attends to every inquiry and qualifies your leads at scale, in real-time with a personalized human-like, two-way conversations over Email, Website Chat, and SMS. When qualified leads are ready to talk to a human, the AI assistant automatically loops in sales and books a meeting directly on your rep’s calendar.

At Nexa, we ensure your phone is always answered and your appointments are seamlessly scheduled, keeping your calendar full and your patients satisfied. We recognize the vital importance of timely and compassionate communication in the industry. Our advanced services are crafted to boost patient satisfaction, optimize operations, and keep your practice running smoothly around the clock, 24/7/365.

The Conversational Customer Service Platform. Deliver next-generation digital experiences with personalized conversations powered by AI. Helpshift enables you to provide real-time, conversational and messaging-based experiences across the customer journey. By harnessing the power of machine learning, AI, and chatbots, Helpshift enables your team to deliver dramatically better service at scale while improving efficiency and cost.

OneReach.ai offers end to end solutions for the Orchestration (2) and Interface (3) layers. Our open, flexible platform also lets organizations use best of breed Infrastructure (1) technologies to suit their specific technology needs. The result is streamlined creation and fluid management of advanced conversational AI solutions.

The Most Human AI™ for the Enterprise With a groundbreaking new avatar, Amelia delivers the best elements of human interaction – conversation, expression, emotion and understanding – to user experiences every day, driving deeper connections and greater business value. Amelia helps deliver business value, while also creating new lines of revenue and new customer experiences. She turns every customer-facing touchpoint into a more enjoyable experience.

The Next-Gen Virtual Assistant for Proactive Support. Deliver superior customer and employee experience with hyper-personalized, contextual, and timely responses.

Stuck with low single-digit conversion rates? Visitors on your site are not finding what they need and are falling between the cracks.

Intelligent Virtual Assistant. Put conversational AI to work for your business with Verint’s market-leading voice and digital intelligent virtual assistant (IVA). With Verint IVA provide rich, effortless experiences for your customers and employees. Improve every metric, fuel innovation and differentiate your brand.