Conversational AI Software

Jio Haptik has pioneered AI-powered innovation since 2013, processing 15 billion+ conversations and 10 million+ transactions in 100+ languages for businesses globally. Haptik has two lines of products - Contakt & Interakt - that respectively enable enterprises and SMBs to solve their customers’ biggest pain points. Contakt is an LLM-first customer experience suite comprising AI Assistant, Agent Co-Pilot, and Intelligent Analytics. Interakt is an AI-enabled CRM for SMBs to manage their business on WhatsApp. The company recently won the award for “Tech Startup of the Year” in the AI category at Entrepreneur India Awards 2023.

Drift AI Chat agent engages visitors with real-time personalized conversations, delivering a better buyer experience and more qualified leads. The Drift Chat agent brings deeper insights to marketers and earlier buyer engagement to sellers — driving efficiency across the entire revenue motion to accelerate growth.

IBM watsonx™ Assistant is a market-leading, conversational artificial intelligence platform designed to help you overcome the friction of traditional support and deliver exceptional experiences.

We're the world's leading customer support automation platform. We help businesses deliver delightful support experiences to their customers, across channels.

Zendesk AI agents (formerly Ultimate) can handle the most sophisticated matters across any channel. Provide instant, personalized support and make customers happier while reducing costs.

Rasa is the leading conversational AI platform, enabling enterprises to build a next-level customer experience. Rasa’s platform was built to create enterprise-grade virtual assistants, allowing personalized conversations with customers - at scale.

V-Studio is an orchestration and management platform generating the intelligence for highly effective customer and employee communication. It is on our V-Studio platform that the IQ and EQ of our V-Person chatbots, voicebots, virtual assistants and live chat are created and continually evolve.

AgentBot is an Artificial Intelligence solution that integrates human empathy and human-like dialogues in customer service communication.

Techforce.ai is an Intelligent Automation Modeler that builds your E-Workers with low code IA Modeler. The Low-Code IA Modeler is built on BPMN standards with native integration with Conversational AI, OCR, ML and RPA tasks. Adding approval tasks for the Human-in-the-Loop flows is just a drag and drop action and complex automation workflows like Sales Order Processing and Customer Service can be built easily with IA Modeler.

Exceed.ai helps marketers boost their SQL conversion rates through the roof – and here is how: Exceed.ai's AI-assistant works alongside your team and engages with every incoming lead, attends to every inquiry and qualifies your leads at scale, in real-time with a personalized human-like, two-way conversations over Email, Website Chat, and SMS. When qualified leads are ready to talk to a human, the AI assistant automatically loops in sales and books a meeting directly on your rep’s calendar.