Conversational AI Software

Ada is an AI customer service automation platform on a mission to make customer service extraordinary for everyone. Ada envisions a world where every customer interaction is resolved by AI, and makes it easy for businesses to automatically resolve the greatest number of customer service conversations — across channels and languages — with the least amount of effort. Since 2016, Ada has powered more than 4 billion automated customer interactions for brands like Meta, Verizon, AirAsia, YETI, and Square. Born in Toronto, Ada serves companies and their customers worldwide. For more information, visit www.ada.cx.

Jio Haptik has pioneered AI-powered innovation since 2013, processing 15 billion+ conversations and 10 million+ transactions in 100+ languages for businesses globally. Haptik has two lines of products - Contakt & Interakt - that respectively enable enterprises and SMBs to solve their customers’ biggest pain points. Contakt is an LLM-first customer experience suite comprising AI Assistant, Agent Co-Pilot, and Intelligent Analytics. Interakt is an AI-enabled CRM for SMBs to manage their business on WhatsApp. The company recently won the award for “Tech Startup of the Year” in the AI category at Entrepreneur India Awards 2023.

With Drift any conversation can be a conversion. Instead of traditional marketing and sales platforms that rely on forms and follow ups, Drift connects your business with the best leads in real-time. Elevate buyer engagement and deliver experiences with AI that listens, understands, and learns from your site visitors. As a pioneer in Conversational Marketing, Drift's patented AI capabilities transform website visitors into loyal customers.

IBM watsonx™ Assistant is a market-leading, conversational artificial intelligence platform designed to help you overcome the friction of traditional support and deliver exceptional experiences.

Zendesk AI agents (formerly Ultimate) can handle the most sophisticated matters across any channel. Provide instant, personalized support and make customers happier while reducing costs.

Rasa is the leading conversational AI platform, enabling enterprises to build a next-level customer experience. Rasa’s platform was built to create enterprise-grade virtual assistants, allowing personalized conversations with customers - at scale.

V-Studio is an orchestration and management platform generating the intelligence for highly effective customer and employee communication. It is on our V-Studio platform that the IQ and EQ of our V-Person chatbots, voicebots, virtual assistants and live chat are created and continually evolve.

AgentBot is an Artificial Intelligence solution that integrates human empathy and human-like dialogues in customer service communication.

Techforce.ai is an Intelligent Automation Modeler that builds your E-Workers with low code IA Modeler. The Low-Code IA Modeler is built on BPMN standards with native integration with Conversational AI, OCR, ML and RPA tasks. Adding approval tasks for the Human-in-the-Loop flows is just a drag and drop action and complex automation workflows like Sales Order Processing and Customer Service can be built easily with IA Modeler.

Design delightful interactions. Integrate them with existing solutions. Train the virtual agent’s AI to automate them. Do it all without coding. Design and deploy complex conversation flows without tying up developers.