Configuration Management Database (CMDB) Software

ManageEngine CMDB helps you gain in-depth visibility of your IT Infrastructure, improve system reliability. Maintain a repository of all IT assets and services. ManageEngine CMDB can organize all your business critical configuration items in one place and give your technicians in-depth visibility of all accumulated IT assets and services. It helps you understand how your business entities are webbed with one another using simplified relationship maps and quickly fetches CIs into the application using .CSV files and import relationship maps using CMDB APIs.

BOSS Support Central and BossDesk takes IT Service Management to a new level that lets you manage, track and keep control of your IT environment. BOSS Support Central is ITIL aligned and includes Help Desk/Service Desk, IT Asset Management, Service Catalog, Mobile Apps and comprehensive reporting.

Vivantio is a leading enterprise B2B service management platform that combines service focused CSM, ITSM, and ESM into a single solution. Founded on the belief that great service is at the core of every organization, Vivantio’s purpose is to help its customers deliver the best possible service experience to their own customers.

SysAid’s CMDB software helps you to keep track of the configuration items in your IT ecosystem, maps the connections between them, and helps you predict the influence of changes. Through the effective use of configuration management and a configuration management database (CMDB), you can track every IT component in your IT ecosystem, and view the relationships between assets, applications, business services, people, and anything else you wish to track and manage related to configuration items. This gives you the information you need to predict the business impact of change and, at a higher level, manage the changing IT dynamics within your organization.

Gain deeper insight into critical IT infrastructure and take full control over your IT Assets, services and resources with Configuration Management Database (CMDB). Alloy CMDB stores not only the details of your configuration items (CIs), but also every detail about their physical and logical dependencies. This helps predict the scope and impact of changes and improve both the quality of your IT services and the performance of your IT infrastructure.

iTop adapts to the needs of digital businesses (infrastructure or application service providers, software, telecom) to manage multiple customers, contracts and SLAs. iTop is the hub to build a single solution that covers various customers while protecting the confidentiality essential to every organization. Designed by experienced IT service professionals, iTop has been created to manage the complexity of shared infrastructures. iTop gives you the ability to analyze the impact of an incident or a change on the various services and contracts that you have to fulfil.

Full-Stack Monitoring + AIOps. Optimize application performance in any environment — from simple infrastructures to the most complex, dynamic multicloud IT deployments.

Virima provides a modern, user-friendly configuration management database (CMDB) experience that is ITIL-compliant and flexible enough to allow for automated tasks via granular business rules. Virima CMDB leverages automated discovery to populate and maintain accurate data while dashboards and ViVID Services Maps provide insightful CMDB visualizations of asset relationships, service dependencies and availability status.

OneCMDB is a CMDB aimed at small and medium sized businesses. OneCMDB can be used as a stand-alone CMDB to keep track of software and hardware assets and their relations. Thanks to its open API:s it is also a powerful Configuration Management engine for other Service Management software. Example Applications are available, demonstrating various functions within Service Management and how they can be integrated with OneCMDB. OneCMDB is easy to install and populate with data. A user-specified datamodel defines how Configuration Items are structured in the database. The datamodel can be changed and expanded without programming.

i-doit offers you a professional IT-documentation solution based on ITIL guidelines. You can document IT systems and their changes, define emergency plans, display vital information and ensure a stable and efficient operation of IT networks. Using the technical IT-documentation in i-doit you can create a detailed overview of the entire IT-infrastructure. The documentation covers all kinds of assets from the spatial situation, including graphical rack views, servers and appliances to complex systems such as clusters, SAN, virtualization or blade / chassis systems.