Develop a Business Continuity Plan

Streamline the traditional approach to make BCP development manageable and repeatable.

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Blueprint Contents:

Start here – read the Executive Brief

Read our concise Executive Brief to find out why you should develop a business continuity plan, review Info-Tech’s methodology, and understand the four ways we can support you in completing this project.

  • Develop a Business Continuity Plan – Executive Brief
  • Develop a Business Continuity Plan – Phases 1-4
  • Case Study: Practical, Right-Sized BCP

1. Identify BCP maturity and document process dependencies

Assess current maturity, establish a team, and choose a pilot business unit. Identify business processes, dependencies, and alternatives.

  • BCP Maturity Scorecard
  • BCP Pilot Project Charter Template
  • BCP Business Process Workflows Example (.vsd)
  • BCP Business Process Workflows Example (.pdf)

2. Conduct a BIA to determine acceptable RTOs and RPOs

Define an objective impact scoring scale, estimate the impact of downtime, and set recovery targets.

  • BCP Business Impact Analysis Tool

3. Document the recovery workflow and projects to close gaps

Build a workflow of the current steps for business recovery. Identify gaps and risks to recovery. Brainstorm and prioritize solutions to address gaps and mitigate risks.

  • BCP Tabletop Planning Template (.vsd)
  • BCP Tabletop Planning Template (.pdf)
  • BCP Project Roadmap Tool
  • BCP Relocation Checklists

4. Extend the results of the pilot BCP and implement governance

Present pilot project results and next steps. Create BCMS teams. Update and maintain BCMS documentation.

  • BCP Pilot Results Presentation
  • BCP Summary
  • Business Continuity Teams and Roles Tool

5. Appendix: Additional BCP tools and templates

Use these tools and templates to assist in the creation of your BCP.

  • BCP Recovery Workflow Example (.vsd)
  • BCP Recovery Workflow Example (.pdf)
  • BCP Notification, Assessment, and Disaster Declaration Plan
  • BCP Business Process Workarounds and Recovery Checklists
  • Business Continuity Management Policy
  • Business Unit BCP Prioritization Tool
  • Industry-Specific BIA Guidelines
  • BCP-DRP Maintenance Checklist
  • Develop a COVID-19 Pandemic Response Plan Storyboard
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Your Challenge

  • Recent crises have increased executive awareness and internal pressure to create a business continuity plan (BCP).
  • Industry and government-driven regulations require evidence of sound business continuity practices.
  • Customers demand their vendors provide evidence of a workable BCP prior to signing a contract.
  • IT leaders, because of their cross-functional view and experience with incident management and DR, are often asked to lead BCP efforts.

Our Advice

Critical Insight

  • BCP requires input from multiple departments with different and sometimes conflicting objectives. There are typically few, if any, dedicated resources for BCP, so it can't be a full-time, resource-intensive project.
  • As an IT leader you have the skill set and organizational knowledge to lead a BCP project, but ultimately business leaders need to own the BCP – they know their processes, and therefore, their requirements to resume business operations better than anyone else.
  • The traditional approach to BCP is a massive project that most organizations can’t execute without hiring a consultant. To execute BCP in-house, carve up the task into manageable pieces as outlined in this blueprint.

Impact and Result

  • Implement a structured and repeatable process that you apply to one business unit at a time to keep BCP planning efforts manageable.
  • Use the results of the pilot to identify gaps in your recovery plans and reduce overall continuity risk while continuing to assess specific risks as you repeat the process with additional business units.
  • Enable business leaders to own the BCP going forward. Develop a template that the rest of the organization can use.
  • Leverage BCP outcomes to refine IT DRP recovery objectives and achieve DRP-BCP alignment.
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Member Testimonials

After each Info-Tech experience, we ask our members to quantify the real-time savings, monetary impact, and project improvements our research helped them achieve. See our top member experiences for this blueprint and what our clients have to say.

9.1/10


Overall Impact

$33,081


Average $ Saved

25


Average Days Saved

Client

Experience

Impact

$ Saved

Days Saved

Community Health Choice, Inc.

Guided Implementation

10/10

$23,939

10

Community Health Choice, Inc.

Guided Implementation

9/10

$29,609

20

Coachella Valley Water District

Workshop

10/10

$59,849

50

Colonial Savings, F.A.

Guided Implementation

9/10

$2,519

20

Auckland Transport

Guided Implementation

10/10

$31,499

10

Avalon Health Care Management Inc.

Workshop

10/10

$31,499

50

Great Clips Inc.

Guided Implementation

9/10

$50,399

14

WVU Foundation

Workshop

9/10

$125K

10

OnPoint Group, LLC

Workshop

9/10

$12,599

10

OnPoint Group, LLC

Workshop

8/10

$31,499

20

eGov Jamaica Ltd.

Guided Implementation

9/10

$31,499

80

OnPoint Group, LLC

Workshop

9/10

$125K

20

Municipality of Chatham-Kent

Guided Implementation

8/10

N/A

5

Alabama Department Of Human Resources

Guided Implementation

10/10

$69,299

20

Eswatini Railway

Guided Implementation

9/10

$9,847

50

OnPoint Group, LLC

Workshop

8/10

N/A

10

National Arts Centre Canada

Guided Implementation

9/10

N/A

35

Corix Infrastructure Inc.

Guided Implementation

9/10

$50,000

20

Catholic Health System

Guided Implementation

9/10

N/A

10

XGen Pharmaceuticals DJB, Inc

Guided Implementation

9/10

$2,479

5

Encore Electric

Guided Implementation

9/10

$6,299

10

RJRGLEANER Communications Group

Guided Implementation

10/10

$70,000

10

XGen Pharmaceuticals DJB, Inc

Guided Implementation

9/10

$30,999

20

Eswatini Railway

Guided Implementation

9/10

$11,081

60

Town Of Marana

Guided Implementation

10/10

$12,399

120

CenCal Health

Guided Implementation

9/10

$95,000

80

Town Of Marana

Guided Implementation

10/10

N/A

120

XGen Pharmaceuticals DJB, Inc

Workshop

10/10

$25,419

20

Wade Trim Associates, Inc.

Guided Implementation

10/10

$61,999

20

City of Leduc

Workshop

7/10

N/A

10

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About Info-Tech

Info-Tech Research Group is the world's fastest-growing information technology research and advisory company, proudly serving over 30,000 IT professionals.

We produce unbiased and highly relevant research to help CIOs and IT leaders make strategic, timely, and well-informed decisions. We partner closely with IT teams to provide everything they need, from actionable tools to analyst guidance, ensuring they deliver measurable results for their organizations.

What Is a Blueprint?

A blueprint is designed to be a roadmap, containing a methodology and the tools and templates you need to solve your IT problems.

Each blueprint can be accompanied by a Guided Implementation that provides you access to our world-class analysts to help you get through the project.

Guided Implementations

This guided implementation is a five call advisory process.

Guided Implementation #1 - Scoping
Call #1 - Scope requirements, objectives, and stakeholders. Identify a pilot BCP project.
Guided Implementation #2 - Business Processes and Dependencies
Call #1 - Assess current BCP maturity. Create business process workflows, dependencies, alternates, and workarounds.
Guided Implementation #3 - Conduct a BIA
Call #1 - Create an impact scoring scale and conduct a BIA. Identify acceptable RTO and RPO.
Guided Implementation #4 - Recovery Workflow
Call #1 - Create a recovery workflow based on tabletop planning.
Guided Implementation #5 - Documentation & BCP Framework
Call #1 - Summarize the pilot results and plan next steps. Define roles and responsibilities. Make the case for a wider BCP program.