vendor management
Blueprint
IT continues to "outsource" to cloud, managed service, and other providers. As a result, IT (and the organization as a whole) becomes more reliant on these vendors, and vendor management becomes increasingly necessary to manage the relationships and manage the risks. Implementing a vendor management initiative is no longer a luxury, it is a necessity.
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Book NowHitchhiker's Guide to Vendor Management
Note: Vendor Management
Take a short journey through the galaxy of vendor management to learn how you can quickly advance improved vendor management in your organization with limited time and effort by using Info-Tech's methodologies and accompanying tools.
While it is a broader system of “governance,” as described in Info-Tech Research Group’s “What Is Vendor Management?” note, and specific to each organization’s size and needs, vendor management is a “highly customizable and configurable” unifying foundation for the main “towers of excellence” comprised of the five areas below.
What Is Vendor Management?
Note: Vendor Management
How is vendor management defined? Info-Tech’s The Five Vendor Management Pillars of Excellence defines vendor management as a proactive, holistic, and strategic approach to interacting with vendors from cradle-to-grave (i.e. onboarding through offboarding).
Vendor management is a proactive, holistic, and strategic approach to interacting with vendors from cradle to grave (i.e. onboarding through offboarding). It comprises five main Pillars of Excellence with each Pillar comprising unique processes that are complementary to the other Pillars.
Essentials of Vendor Management for Small Business
Blueprint: Vendor Management
The purpose of the blueprint is to provide small/medium businesses (SMB) with the basic vendor management necessities to maximize their IT vendor investment. SMBs continue to "outsource" IT to cloud, managed service, and other providers. As a result, IT (and the organization as a whole) becomes...
Phase 2 Small Business Vendor Classification Tool
Strategic Tool: Vendor Management
This tool helps you objectively determine which vendors are the most important vendors to your organization, from a vendor management perspective.
Jump Start Your Vendor Management Initiative
Blueprint: Vendor Management
IT continues to "outsource" to cloud, managed service, and other providers. As a result, IT (and the organization as a whole) becomes more reliant on these vendors, and vendor management becomes increasingly necessary to manage the relationships and manage the risks. Implementing a vendor...
Vendor Management
Academy Course: Vendor Management
Get more from your vendors than just a bill.This course makes up part of the Financial Management Certificate.
Jump – Phase 2 Vendor Classification Tool
Tool: Vendor Management
This tool helps you objectively determine which vendors are the most important vendors to your organization from a vendor management perspective.
Jump – Phase 2 Tools and Templates Compendium
Tool: Vendor Management
This compendium contains 11 essential tools and templates to help you build and run your vendor management initiative.
Vendor Management Skills: A Critical Skill Set You Should Include in Every Interview
Tech Note: Vendor Management
Vendor management skills are essential to ensure the successful execution of your IT strategy. The ability to objectively navigate, negotiate, perform conflict resolution, and effectively execute analytical evaluation will be required at every level in IT.
Vendor management skills are essential to ensure the successful execution of your IT strategy. The ability to objectively navigate, negotiate, perform conflict resolution, and effectively execute analytical evaluation will be required at every level in IT. Increasingly, the current trend is for companies to spend more on vendors than employees.
Head of IT Vendor Management
Job Description: Job Descriptions
A vendor management job description template you can adapt and customize to your needs.
The head of IT vendor management performs and/or manages the group with a combination of contract, performance, relationship, and risk management roles with IT vendors. They own and must understand contractual, commercial, and operational working relationships with vendors to ensure that contractual commitments are delivered across IT. .
Fast Track Tool: Select and Evaluate Vendors
Tool: Small Enterprise Resources
Enterprises are dependent on vendors to obtain IT hardware, software and services. The Vendor Management process includes the identification, selection, contracting with, and ongoing management of vendors or suppliers, and is an essential part of the IT management process.
The Vendor Management process includes the identification, selection, contracting with, and ongoing management of vendors or suppliers, and is an essential part of the IT management process.Vendor Management has four steps: Plan the Purchase. Identify Vendor Candidates. Obtain Proposals.
Effectively Acquire Infrastructure Services
Blueprint: Infrastructure & Operations
Most organizations are good at procuring IT products, but few are truly good at acquiring infrastructure services. According to an Info-Tech survey, approximately 42% of organizations don’t get the value they expect in their first year of service. Follow this blueprint to boost your chances of...
Vendor Management Template
Templates And Policies: Enterprise Architecture
Use this vendor management template to track your communications with the vendor and prepare for regular service reviews.
IT Vendor Contract Manager
Job Description: Job Descriptions
A vendor management job description template you can adapt and customize to your needs.
The IT vendor contract manager is responsible for managing the contract life cycle, which includes changes and modifications to and enforcement of performance clauses, including incentives and remedies. The IT vendor contract manager acts as the key contact and subject matter expert for all contract-related and tender activities. .
IT Vendor Performance Manager
Job Description: Job Descriptions
A vendor management job description template you can adapt and customize to your needs.
The performance manager monitors the day-to-day vendor operations and performance against service-level agreements (SLAs) and key performance indicators (KPIs), examines measured results for problem determination and root-cause analysis, and works with the vendors on continuous improvement.
Vendor Management Governance: Forming the Vendor Management Initiative
Note: Vendor Management
As with all business practices, organizations should define how the vendor practice should operate in their respective culture. Organizations setting expectations for managing vendors creates a top-down approach to the specific interactions and workflow to maximize particular vendors to your...
Vendor management governance is fundamental to ensuring you get the maximum value from your vendors with the minimum risks to your organization. Establishing these practices throughout the organization helps identify gaps in your workflow processes that auditors could cite you for being noncompliant with your policies.
ProcessUnity Vendor Risk Management
SoftwareReviews
ProcessUnity Vendor Risk Management (VRM) protects companies and their brands by reducing risk from third parties, vendors and suppliers. Their third-party risk management tools help customers effectively and efficiently assess and monitor both new and existing vendors – from initial onboarding to ongoing due diligence and monitoring. ProcessUnity’s cloud-based solutions help organizations of all sizes automate their risk and compliance programs. These highly configurable, easy-to-use tools significantly reduce manual administrative tasks, allowing customers to spend more time on strategic risk mitigation.
ProcessUnity Vendor Risk Management (VRM) protects companies and their brands by reducing risk from third parties, vendors and suppliers. Their third-party risk management tools help customers effectively and efficiently assess and monitor both new and existing vendors – from initial onboarding to ongoing due diligence and monitoring.
Maximize Vendor Performance
Blueprint:
Organizations are dependent on vendors yet spend little effort managing their performance, resulting in less than optimal results.
Vendor Portfolio Manager
Job Description: Job Descriptions
The role of the Vendor Portfolio Manager is pivotal in the IT department's interactions with suppliers of services, hardware, and software. The portfolio manager provides product and service purchasing guidance for the entire IT department.
Evaluate Your Vendor Account Team to Optimize Vendor Relations
Blueprint: Vendor Management
Understanding your vendor team’s background, experience, and strategic approach to your account is key to the management of the relationship, the success of the vendor agreement, and, depending on the vendor, the success of your business.
Understand the value of knowing your account team’s influence in their organization, and yours, to drive results.
Vendor Management. vendor management vendor strategy managing account teams vendor reps account team sales reps vendor performance request for proposal RFP rules of engagement quarterly business review poor vendor performance sourcing vendor evaluations positive reinforcement vendor training vendor experience sales training LFBP.
ServiceNow Vendor Risk Management
SoftwareReviews
ServiceNow Vendor Risk Management transforms the way you manage vendor risk and build supplier resilience by contextualizing and connecting third-party risk to business success. It delivers reporting on vendor risk and issues, a consistent assessment and remediation process, and increased efficiency through automation, while driving transparency and accountability with third-party stakeholders and aligning with overall enterprise risk management to create an integrated view of risk.
ServiceNow Vendor Risk Management. software-reviews. ServiceNow. ServiceNow Vendor Risk Management transforms the way you manage vendor risk and build supplier resilience by contextualizing and connecting third-party risk to business success. It delivers reporting on vendor risk and issues, a consistent assessment and remediation process, and increased efficiency through automation, while driving transparency and accountability with third-party stakeholders and aligning with overall enterprise risk management to create an integrated view of risk..
Vendor Management Case Study of a Mid-Sized Electric Utility
Case Study: Vendor Management
A 13-person IT department in a small, regional, non-profit electric generation and transportation utility located in the eastern US managed over 50 vendors. While no major problems existed, the small team's reliance on vendor support to deliver IT services demanded better vendor management...
While no major problems existed, the small team’s reliance on vendor support to deliver IT services demanded better vendor management process standardization in order to optimize the vendor portfolio and manage risk.
Elevate Your Vendor Management Initiative
Blueprint: Vendor Management
Once your vendor management initiative (VMI) has been operating for a while, it's time to take the next step in its evolution. It's time to transform the VMI from tactical to strategic to maximize its impact and value. This blueprint will help you elevate your VMI with a cyclical approach that...
Elevate – Tools and Templates Compendium
Tool: Vendor Management
This compendium contains 12 tools and templates to continue building and running your vendor management initiative.
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