Mobility is hot these days as companies look to improve internal communications, customer service, and employee morale while keeping traveling employees in touch and more productive. The push to mobility comes at a cost due to increased use of wireless carrier services, but thrifty organizations can look to Wi-Fi enabled smartphones to decrease cellular bills.
This research note addresses the following key areas that can help enterprises get the most out of Wi-Fi enabled smartphones:
- The use of Wi-Fi for data connectivity.
- Voice over Wi-Fi (VoWi-Fi) for reduced cellular costs.
- Enterprise Fixed-Mobile Convergence (FMC) to reduce costs and make Unified Communications (UC) a reality.
Organizations interested in harnessing mobility to enhance productivity should understand how to get full value from Wi-Fi enabled smartphones.