ITWorld - Video collaboration a catch 22 for enterprises


(11-Dec-09) Cost both motivates and prohibits the use of video collaboration tools in the enterprise, according to unified communications provider Mitel Networks Corp.

Mitel recently commissioned market research firm Harris/Decima to conduct a survey on the use of video collaboration tools in the workplace. The survey results, released Tuesday, indicate cost as both a key benefit and debate.

Video collaboration tools allow organizations to save on travel expenses and make up for productivity lost when workers are on the road, according to Mitel, but “the initial investment in the price and IT resources is still a sticking point for organizations.”

Nearly 50 per cent of respondents indicate at least one of these reasons as a barrier for deploying communications tools, states Mitel.

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