This tool provides example due-diligence activities designed for clients to use as part of their RFP or similar process when seeking bids for outsourced services.

Vendor managers should use this tool to execute on all types of due diligence, ranging from short and targeted needs to large-scale deals for three key service categories:

  • Business process outsourcing (BPO)
  • Application services
  • Infrastructure services or cloud-based services (IaaS, SaaS, PaaS, etc.)
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