Vendor Landscape Storyboard: Mid-Market Service Desk


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Service desk tools have moved beyond simple help desk ticketing systems to integrated solutions with full-service management and automation. Use this research to:
  • Understand what’s new in the mid-market service desk market.
  • Evaluate 10 mid-market service desk vendors and products for your enterprise needs.
  • Determine which vendors and products are most appropriate for particular use cases and scenarios.

Ensure that you select the best service desk solution for your enterprise needs.

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Search Code: 56017
Published: July 25, 2012
Last Revised: February 27, 2015

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