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Enabling telework (or telecommuting) programs is an increasingly common objective for organizations today, given the various company and employee benefits that are associated with reduced commuting. Emerging Unified Communications (UC) solutions can provide end users with diverse communications and remote collaboration capabilities that will be essential in a distributed environment.

This research note explores:

  • Key opportunities associated with telework today.
  • How UC can support telework objectives.
  • Potential technical and user challenges.

Enterprises exploring the benefits and opportunities associated with telework should closely examine the features and capabilities of today's leading UC platforms.

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