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Users complaining of e-mail client software lag (e.g. “My Outlook is slow”) may present legitimate issues that are hindering company business. When the CEO walks into IT to ask why his or her e-mail is slow, IT needs to find a solution, fast. Use this troubleshooting guide to diagnose and suggest a course of action for relieving e-mail client lag that affects business productivity.

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Search Code: 4771
Published: May 13, 2008
Last Revised: May 13, 2008

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