The Rest of the Story: Contextualizing 5 Top-Level Staffing Metrics


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While gathering metrics is an important activity that demonstrates IT’s service to the business, metrics are also just numbers that require context to have true, actionable value. This context includes comparison to peers as well as comparison to the internal values, projects, and changes within each individual enterprise.

MeasureIT is Info-Tech’s metrics program for budgeting and staffing. Info-Tech clients can access the program, complete the questions regarding their staffing and budgeting metrics and compare their results to those of their peers. Each client is then given a customized report that shows how they compare against industry averages.

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Search Code: 18042
Published: March 19, 2010
Last Revised: March 19, 2010

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