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While gathering metrics is an important activity that demonstrates IT’s service to the business, metrics are also just numbers that require context to have true, actionable value. This context includes comparison to peers as well as comparison to the internal values, projects, and changes within each individual enterprise.

MeasureIT is Info-Tech’s budget and staffing metrics program. Info-Tech clients can access the program, complete the questions regarding their staffing and budgeting metrics and compare their results to those of their peers. Each client is then given a customized report that shows how they compare against industry averages.

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Use IT Metrics for Accountability and Success

Know where you stand before others do. Metrics are an IT staple.

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Search Code: 18034
Published: March 18, 2010
Last Revised: March 18, 2010

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