There are three keys to building a successful infrastructure roadmap:
- Focus on the roadmapping process itself — and improving the process — at least as much as the documents that come out of it.
- Tailor the roadmapping process to your organization. Fit it to your IT org. structure and unique confluence of related processes.
- Build adoption-drivers into the roadmap process. Designate triggers and milestones, validate the roadmap and process at each of those triggers and milestones, and make appropriate changes if necessary.
Keep everybody and everything in agreement.