The project will help you make the case for a telephony and unified communications (UC) infrastructure that best meets the needs of the business. UC implementations that don’t get a real business case are plagued with immature use cases and uneven adoption among end users, which undermines the return on investment.
This research will help you:
- Develop a compelling business case.
- Form your steering committee and project team.
- Determine how your organization can benefit from UC and CEBPs.
- Document your current infrastructure and determine whether it is ready for UC.
- Design a target infrastructure and identify the return on investment.
- Develop an implementation plan to move the project forward.
Complete this project to develop a compelling business case for an infrastructure that realize a greater return on investment.