The project will help you make the case for a telephony and unified communications (UC) infrastructure that best meets the needs of the business. UC implementations that don’t get a real business case are plagued with immature use cases and uneven adoption among end users, which undermines the return on investment.

This research will help you:

  • Develop a compelling business case.
  • Form your steering committee and project team.
  • Determine how your organization can benefit from UC and CEBPs.
  • Document your current infrastructure and determine whether it is ready for UC.
  • Design a target infrastructure and identify the return on investment.
  • Develop an implementation plan to move the project forward.

Complete this project to develop a compelling business case for an infrastructure that realize a greater return on investment.

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Develop a Telephony and Unified Communications Strategy

VoIP and UC are remaking telephony, but it’s still about dial tone.

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Search Code: 74135
Published: February 4, 2014
Last Revised: February 4, 2014

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