IT's most valuable and expensive operational area is human resources. Regrettably, this is often the most mismanaged area, with 26% of IT leaders facing HR-related issues. It's common for IT departments to adopt day-to-day operational activities with minimal time allocated to strategic human resource management projects. Consequently, the capabilities and engagement of the department often suffer. You must treat human resources planning in IT as a vital project to ensure that your department is innovative, engaged, and excelling beyond enterprise objectives.
HR processes in IT can be broken down into a series of four categories that build capabilities and engagement in the department:
- Talent Acquisition: an evaluation of employer brand, sourcing/screening of candidates, and selection of candidates.
- Talent Management: an evaluation of functional competencies, workforce planning, talent capabilities, and succession planning.
- Performance Management: an evaluation of performance appraisals, coaching methodologies, and team dynamics.
- Learning and Development: an evaluation of onboarding process, employee development, management development, and leadership development.
This storyboard will help ensure that your department's employee capabilities and engagement are maximized by providing you with a refined roadmap to handle your HR issues in a swift and efficient manner.