A lack of application maintenance policy can be a wound that bleeds enterprise money in the form of poor security, hampered productivity, and increased system downtime. The implementation of a simple application maintenance policy can go a long way towards limiting application risks and providing seamless service delivery to end users.
This research note takes a close look at the following:
- Risks of not having an application maintenance policy.
- Key components of an application maintenance policy.
- Differences in maintaining Commercial Off-the-Shelf (COTS) versus homegrown software.
- Setting maintenance priorities.
- Essential partner elements for making the application maintenance policy work.
Regain and maintain control – design and deploy an application maintenance policy.