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A lack of application maintenance policy can be a wound that bleeds enterprise money in the form of poor security, hampered productivity, and increased system downtime. The implementation of a simple application maintenance policy can go a long way towards limiting application risks and providing seamless service delivery to end users.

This research note takes a close look at the following:

  • Risks of not having an application maintenance policy.
  • Key components of an application maintenance policy.
  • Differences in maintaining Commercial Off-the-Shelf (COTS) versus homegrown software.
  • Setting maintenance priorities.
  • Essential partner elements for making the application maintenance policy work.

Regain and maintain control – design and deploy an application maintenance policy.

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