Read this Executive Brief to understand how to make the case for service desk standardization and how to organize the project. The executive brief will take you through:

  • The importance of service desk effectiveness and timeliness for directors and executives.
  • The impact of service desk, as face of IT, on end user satisfaction.
  • High-level overview of the blueprint and Info-Tech's approach to improve and standardize your service desk initiatives.

Hide Details

Search Code: 83239
Published: February 21, 2017
Last Revised: January 7, 2021



Get Access

Get Instant Access
To unlock the full content, please fill out our simple form and receive instant access.
Visit our COVID-19 Resource Center and our Cost Management Center
Over 100 analysts waiting to take your call right now: 1-519-432-3550 x2019