Use this vendor demonstration script to:

  • Lay out the course of the demo so that each vendor can demonstrate the same features – with room for showcasing unique elements as well.
  • Specify scenarios for vendors to demonstrate functionality.

A standard demonstration will simplify the process of selecting a service desk solution, and ensure you get all of the needed information from vendors in order to make the best selection for your organization.

Also In

Vendor Landscape: Mid-Market Service Desk Software

Move past tickets to proactive, integrated service.

Also In

Vendor Landscape: Enterprise Service Desk Software

Move past tickets to proactive, integrated service.

Solution Set Steps

  1. Understand the mid-market service desk market space
  2. Review mid-market service desk solutions
  3. Issue an RFP to the shortlist of vendors
  4. Review RFP winners
    • Service Desk Vendor Demo Script

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