Issuing a request for proposal (RFP) to vendors is a critical step in your service desk software selection process. This template is populated with critical elements including:
- The Statement of Work
- Proposal Preparation Instructions
- Scope of Work
- Specifications & Requirements
- Vendor Qualifications & References
- Budget & Estimated Pricing
- Vendor Certification
A detailed RFP saves time in the selection process and ensures that the solution you select fits your organization rather than the other way around.