Use this vendor demonstration script to:

  • Lay out the course of the demo so that each vendor can demonstrate the same features – with room for showcasing unique elements as well.
  • Specify scenarios for vendors to demonstrate functionality.

A standard demonstration will simplify the process of selecting a service desk solution, and ensure you get all of the needed information from vendors in order to make the best selection for your organization.

Also In

Vendor Landscape: Mid-Market Service Desk Software

Move past tickets to proactive, integrated service.

Also In

Vendor Landscape: Enterprise Service Desk Software

Move past tickets to proactive, integrated service.

Solution Set Steps

  1. Understand the enterprise service desk market space
  2. Review enterprise service desk solutions
  3. Issue an RFP to the shortlist of vendors
  4. Review RFP winners
    • Service Desk Vendor Demo Script

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