Switch Mobile Platforms

Migrating from BlackBerry is no longer optional, but doing it without a plan will result in an overloaded help desk and angry users.

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Your Challenge

  • Constant innovation in mobile technology is resulting in a shift in usage patterns of mobile devices in the workplace.
  • The demise of the current platform used in the organization requires a shift towards a new, more capable platform.

Our Advice

Critical Insight

  • Users are loyal to the current platform, and may resist change.
  • Multiple platforms seem to be viable, and it is difficult to determine which one(s) to migrate to.
  • There are many moving parts when switching mobile platforms, and it is important not to waste time or resources performing the switch.

Impact and Result

  • Decide if it is time for your organization to reconsider your current platform.
  • Use Info-Tech’s Switch Mobile Platforms Project Approval Tool to understand your current state, assess the health of your current platform, determine your urgency to change, and rank the current available platforms in the market. Use the results to complete Switch Mobile Platforms Project Approval Template to get executives on board for the project.
  • Develop a customized action plan for the process of phasing out a platform and introducing a new one, and monitor the progress using Info-Tech’s Switch Mobile Platforms Project Planning and Monitor Tool.
  • Continue to monitor, re-evaluate, and refine your plan as mobility evolves. This will happen again.

Get the Complete Storyboard

See how all the steps you need to take come together, with tools and advice to help with each task on your list.

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Get to Action

  1. Make the case for planning to switch mobile platforms

    Stay ahead of rapid changes in mobility and find a platform that empowers end users.

  2. Gain project approval for switching mobile platforms

    Get buy-in from executives and key stakeholders for switching mobile platforms.

  3. Develop the plan for switching mobile platforms

    Customize your project tasks and assign roles, responsibilities, and estimated dates of completion.

  4. Monitor, re-evaluate, and refine the migration plan

    Stay ahead of changes in the mobile platform space, and keep your plan up to date.

Guided Implementation icon Guided Implementation

This guided implementation is a two call advisory process.

  • Call #1: Develop the case for switching mobile platforms

    Understand the trends affecting mobile platforms and the reasons why it is time to switch mobile platforms. Collect current information on your mobile platform state, assess how end users feel, and let Info-Tech walk you through the process of gaining project approval, including assessing the health of your current platform, your urgency for switching, and the optimal platform to switch to. Finish by completing your project approval template.

  • Call #2: Refine the plan for switching mobile platforms

    After gaining project approval, review the key steps involved when switching mobile platforms, from winding down the current platform to introducing new ones. Summarize these action plan steps so they can be initiated immediately or used as a contingency plan for the future. Use this Guided Implementation to receive advice on what to include in your action plan, and complete Info-Tech’s Project Planning and Monitoring Tool, assigning roles and responsibilities, and providing estimated dates of completion.

Onsite Workshop

Module 1: Make the case for switching mobile platforms

The Purpose

  • Understand why there may be a need to switch mobile platforms.
  • Understand where Info-Tech believes BlackBerry’s future lies.

Key Benefits Achieved

  • A strong case for switching mobile platforms.
  • A better understanding of the future of BlackBerry.

Activities: Outputs:
1.1 Review Section 1 of the storyboard.
1.2 Review the State of BlackBerry in 2014 (if applicable).

Module 2: Gain project approval

The Purpose

  • Understand and analyze your current state and mobile platform situation. 
  • Make key decisions surrounding your plan to switch mobile platforms.

Key Benefits Achieved

  • An analysis of your current state.
  • A list of features required by your mobile platform.
  • An understanding of the health of your current platform, and the optimal platforms for your organization.

Activities: Outputs:
2.1 Complete a current state assessment.
  • Switch Mobile Platforms Project Approval Tool
2.2 Complete the platform questionnaire tab in the project approval tool.
  • Switch Mobile Platforms TCO Calculator
2.3 Complete an optimal platform analysis.
  • Switch Mobile Platforms Project Approval Template
2.4 Complete the TCO calculator.
2.5 Complete the project approval template.

Module 3: Develop the plan for switching mobile platforms

The Purpose

  • Develop a plan for phasing out one platform and introducing another one.

Key Benefits Achieved

  • A detailed and customized plan for switching mobile platforms.
  • Roles, responsibilities, and estimated dates of completion for key tasks surrounding switching mobile platforms.

Activities: Outputs:
3.1 Select the activities required for your organization for switching mobile platforms.
  • Switch Mobile Platforms Project Planning and Monitoring Tool
3.2 Assign roles, responsibilities, and estimated dates of completion using the project planning and monitoring tool.

Module 4: Monitor, re-evaluate, and refine your plan

The Purpose

  • Understand best practices behind keeping your plan up to date.

Key Benefits Achieved

  • An updated plan for switching mobile platforms, adjusted as necessary.

Activities: Outputs:
4.1 Review best practices for keeping your plan up to date, reflecting any changes in the mobile platform space.

Workshop Icon Book Your Workshop

Onsite Workshops offer an easy way to accelerate your project. If you are unable to do the project yourself, and a Guided Implementation isn’t enough, we offer low-cost onsite delivery of our Project Workshops. We take you through every phase of your project and ensure that you have a road map in place to complete your project successfully.

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