Switch Email Platforms

When saying goodbye to an old friend becomes necessary.

Unlock

This content requires an active subscription.

Access this content by logging in with your Info-Tech Research Group membership or contacting one of our representatives for assistance.

Speak With A Representative Sign In
or Call: 1-888-670-8889 (US) or 1-844-618-3192 (CAN)

RETIRED CONTENT

Please note that the content on this page is retired. This content is not maintained and may contain information or links that are out of date.

Your Challenge

  • Small enterprises on Exchange 2003 are seeking alternatives to upgrading to the complex multi-server Exchange architecture introduced in 2007.
  • Many organizations are abandoning their original Novell GroupWise and Lotus Notes email platforms and are faced with email migration for the first time in their history.
  • Numerous cloud-based email options are available, providing organizations with new and sometimes confusing email choices.
  • Organizations of all sizes are experiencing growth in the cost of supporting their legacy email platforms.
  • Older email platforms are incapable of satisfying modern integration requirements, such as integrating with CRM, ERP, content management and workflow, archiving and compliance systems, information security systems, and smartphones.

Our Advice

Critical Insight

  • Email is a mission critical system. Switching platforms can disrupt an organization as much as an ERP or CRM platform migration.
  • While Microsoft Exchange dominates with 79% market share, more small enterprises are switching away from Exchange than are switching to it, due to a perception of higher TCO and the complexity of migrating to Exchange 2007/2010.
  • Cloud-based enterprise email solutions are mature. However, organizations need to extend on-demand versus on-premise TCO comparisons to 5-6 years, the average lifetime an email platform remains in service. Typical 3-4 year TCO comparisons are not sufficient.

Impact and Result

  • Understand the business reasons for switching email platforms: to reduce costs, support modern business collaboration demands, and satisfy compliance and security needs.
  • Review new email application delivery and licensing options to choose the right solution for your organization’s individual email scenario.
  • Create a migration plan to ensure the smoothest transition for one of the most painful technology migrations an organization can undergo.

Switch Email Platforms

1

Understand the business reasons for switching email platforms

To reduce costs, support modern business collaboration demands, and satisfy compliance and security needs.

2

Review new email application delivery and licensing options

To choose the right solution for your organization’s individual email scenario.

3

Create a migration plan

To ensure the smoothest transition for one of the most painful technology migrations an organization can undergo.

Search Code: 16563
Published: February 9, 2010
Last Revised: November 19, 2010