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- University of Melbourne
- Williams Engineering Group
- Skagit County Public Utility
- Collège Boreal
- 6 other organizations contributed information to assist with the development of this solution set. Due to the sensitivity of the information, these contributors requested confidentiality.
- Small enterprises on Exchange 2003 are seeking alternatives to upgrading to the complex multi-server Exchange architecture introduced in 2007.
- Many organizations are abandoning their original Novell GroupWise and Lotus Notes email platforms and are faced with email migration for the first time in their history.
- Numerous cloud-based email options are available, providing organizations with new and sometimes confusing email choices.
- Organizations of all sizes are experiencing growth in the cost of supporting their legacy email platforms.
- Older email platforms are incapable of satisfying modern integration requirements, such as integrating with CRM, ERP, content management and workflow, archiving and compliance systems, information security systems, and smartphones.
- Email is a mission critical system. Switching platforms can disrupt an organization as much as an ERP or CRM platform migration.
- While Microsoft Exchange dominates with 79% market share, more small enterprises are switching away from Exchange than are switching to it, due to a perception of higher TCO and the complexity of migrating to Exchange 2007/2010.
- Cloud-based enterprise email solutions are mature. However, organizations need to extend on-demand versus on-premise TCO comparisons to 5-6 years, the average lifetime an email platform remains in service. Typical 3-4 year TCO comparisons are not sufficient.
Impact and Result
- Understand the business reasons for switching email platforms: to reduce costs, support modern business collaboration demands, and satisfy compliance and security needs.
- Review new email application delivery and licensing options to choose the right solution for your organization’s individual email scenario.
- Create a migration plan to ensure the smoothest transition for one of the most painful technology migrations an organization can undergo.
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