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Executive sponsorship is critical to the success of the project. This phase will take you through the following activities:

  • Estimate cost of downtime.
  • Estimate cost of incident response.
  • Estimate cost of manual repetitive work.
  • Estimate potential ROI for optimizing the Operations Center.
  • Get buy-in from business stakeholders.

Use this phase as part of the full blueprint, Optimize the IT Operations Center.

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Optimize the IT Operations Center

Stop burning budget on non-value adding activities.

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