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Make the Decision to Upgrade to Microsoft Office 2010

Make sure that the suite upgrade doesn't go sour.

  • Microsoft is releasing Office 2010. Organizations still at Office 2003 should upgrade and organizations at 2007 should not.
  • However, many organizations dropped Office from Software Assurance and Enterprise Agreements, which means they do not own Office 2010. This is an opportunity to re-evaluate competing office suites.
  • For the first time, Microsoft is releasing some Office 2010 applications with a "Web Apps" on-demand version, providing organizations with a choice of deployment options.
  • This solution set will allow organizations to determine the most appropriate course of action for upgrading their office productivity suite.

Our Advice

Critical Insight

  • Fifty-seven percent of organizations are at Office 2003 or below. These are sunset technologies and organizations must evaluate upgrading to a newer product on the basis of continued support and security patches first, then evaluate new features.
  • Forty-two percent of organizations at Office 2003 or below do not own Office 2010 yet. These organizations must re-evaluate competing office suites and consider switching.
  • Office 2010 Web Apps are a game changer in the desktop productivity space. Organizations have an opportunity to mix on-demand and local installations of Office according to role-based scenarios.

Impact and Result

  • Compare the scenarios of upgrading to Office 2010 versus remaining at Office 2007 or switching to an alternative suite.
  • Understand the benefits and limitations of on-demand office products, like Google Apps and Office 2010 Web Apps.
  • Architect the optimal office productivity application solution for the organization, from selecting a single vendor and a single deployment option to selecting multiple vendors and a mix of local installations and on-demand

Make the Decision to Upgrade to Microsoft Office 2010 Research & Tools

1. Size up the new suite and your options

Decide whether upgrading to the new version or migrating to a different platform is the best course of action.

2. Assess new and improved features

Identify an upgrade's potential for improving business processes.

3. Compile a plan

Ensure a successful migration.

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Timothy Hickernell


  • City of Durango
  • City of Las Vegas
  • Epson Europe
  • HCA Healthcare Company
  • High Street Asset Management
  • Kwantlen Polytechnic University
  • Olin Corporation
  • Parametrix
  • Sault College of Applied Arts & Technology
  • Willis

Search Code: 18766
Last Revised: April 6, 2010

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