Cloud Vendor Performance Management Dashboard

Author(s): Matt Burton, Ashley Michael, Effie Liu

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Moving significant apps to the cloud brings about increased effort requirements in dealing with multiple vendors. Effective vendor management will maximize the value received from your supplier engagements and hold the vendors accountable for their promises.

The tool is able to track the performance of up to 20 vendors. The tool will:

  • Recommend metrics based on the vendor type, allow you to select the desired metrics and add up to five additional metrics of your own.
  • Save monthly vendor performance for each vendor.
  • Demonstrate portfolio view on performance from vendors and metric types.
  • Display a heat map showing problem vendors in red, allowing you to focus your efforts.

Exceptional vendor performance is noticeable in implementing changes in existing vendor management process to generate higher levels of services from the suppliers.

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