IT Organizational Design
Align the IT organization structure to the business strategy.
- Poor responsiveness: IT has challenges in responding to and meeting customer needs.
- Business perception of IT: IT is perceived as a support function and not as a strategic partner.
- Unclear roles: IT staff are uncertain of accountabilities; functions overlap and work “falls between the cracks.”
- Spread of extra-organizational units: There is an extreme reliance on task forces, committees, special projects, and/or shadow organizations.
Workshop: IT Organizational Design
Workshops offer an easy way to accelerate your project. If you are unable to do the project yourself, and a Guided Implementation isn't enough, we offer low-cost delivery of our project workshops. We take you through every phase of your project and ensure that you have a roadmap in place to complete your project successfully.
Do-It-Yourself Implementation
The slides in this Best Practice Blueprint will walk you step-by-step through every phase of your project with supporting tools and templates ready for you to use.
Project Accelerator Workshop
You can also use this Best Practice Blueprint to facilitate your own project accelerator workshop within your organization using the workshop slides and facilitation instructions provided in the Appendix.
Module 1: Conduct a current state assessment
The Purpose
- Agree on the goals and objectives of the workshop
- Reach consensus on the drivers and outcomes of the organizational redesign initiative
- Identify the organizational structure capability gap
- Define the key IT capabilities
- Develop an organizational design assessment tool
Key Benefits Achieved
- After assessing the current state, you will be prepared to start thinking about what the new IT organizational design needs to achieve.
Activities
Outputs
Set expectations
- Goals and outcomes for change
Describe the context for the IT organizational structure
- Business and IT goals and value discipline
Determine the required IT capabilities
- IT capabilities map
Create the Design Assessment Framework
- Organizational Design Assessment Tool
Included Resources
IT Organizational Structure Effectiveness Assessment
IT Organization Capabilities Assessment Tool
IT Leader Pre-Workshop Questionnaire
Conduct a Current State Assessment
COBIT Capability Definitions Handout
IT Organizational Design Assessment Framework Tool
Sample IT Organizational Design Assessment Framework Handout
Module 2: Create an outline of the target IT organization
The Purpose
- Define the units of work that will be part of the target IT organization
- Create a sketch of the target IT organization based on an understanding of required capabilities, and organizational design archetypes
- Assign the work to be done to work units
- Assess the design outline based on the design assessment framework
Key Benefits Achieved
- After creating the design outline, you will have the foundation for building the target IT organizational structure in more detail.
Activities
Outputs
Create an organizational sketch
- Organizational sketch
Define the work to be done
- Design outline
Included Resources
Create an Outline of the Target IT Organization
Accountabilities and Responsibilities by Work Unit
Role Profile Template
Module 3: Design the target IT organizational structure
The Purpose
- Define the key roles required in the target IT organization
- Identify key competencies and the level of competence required for each role
- Create an organizational chart for the target IT organization
Key Benefits Achieved
- After creating the organizational chart, you will be in a position to develop the strategy to make the required changes.
Activities
Outputs
Define the key roles
- Role profiles
Create an organizational chart
- Organizational chart
Included Resources
Design the Target IT Organizational Structure
Competency Definitions
Estimating Span of Control Template
Module 4: Plan the transition
The Purpose
- Identify the major organizational changes
- Undertake a change management assessment
- Develop a transition strategy
Key Benefits Achieved
- After assessing the requirement for change, you will have the foundation for building a transition plan to implement the organizational structure changes.
Activities
Outputs
Perform an organizational gap analysis
- Gap analysis
Determine readiness for change
- Change approach
Create a transition plan
- Transition strategy & plan
Included Resources
Plan the Transition
IT Organizational Changes Summary Template
Level of Change Template
Approach to Change Template
Implementation Planning Template
Transition Strategy Template
IT Organizational Design Transition Plan Tool
Transition Planning Template
Module 5: Create the Change Leader Action Plan
The Purpose
- Assess the readiness of leadership for the organizational transition
- Identify the key stakeholders and how to best engage them
- Prepare an action plan for the role of the Change Leader in leading the transition
Key Benefits Achieved
- After completing this module, you will be in a position to initiate the organizational transition.
Activities
Outputs
Create the Change Leader Action Plan
- Change leader action plan
Included Resources
Create the Change Leader Action Plan
Stakeholder Power Map Template – IT Organizational Design
Change Leader Action Plan Template
IT Leadership Readiness Assessment Tool
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What Is a Blueprint?
A blueprint is designed to be a roadmap, containing a methodology and the tools and templates you need to solve your IT problems.
Each blueprint can be accompanied by a Guided Implementation that provides you access to our world-class analysts to help you get through the project.
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