IT Organizational Design

Align the IT organization structure to the business strategy.

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Your Challenge

  • Poor responsiveness: IT has challenges in responding to and meeting customer needs.
  • Business perception of IT: IT is perceived as a support function and not as a strategic partner.
  • Unclear roles: IT staff are uncertain of accountabilities; functions overlap and work “falls between the cracks.”
  • Spread of extra-organizational units: There is an extreme reliance on task forces, committees, special projects, and/or shadow organizations.


Onsite Workshop

Book Your Workshop

Onsite workshops offer an easy way to accelerate your project. If you are unable to do the project yourself, and a Guided Implementation isn't enough, we offer low-cost onsite delivery of our project workshops. We take you through every phase of your project and ensure that you have a roadmap in place to complete your project successfully.

Do-It-Yourself Implementation

The slides in this Best Practice Blueprint will walk you step-by-step through every phase of your project with supporting tools and templates ready for you to use.

Download Workshop Outline

Project Accelerator Workshop

You can also use this Best Practice Blueprint to facilitate your own project accelerator workshop within your organization using the workshop slides and facilitation instructions provided in the Appendix.


Module 1: Conduct a current state assessment

The Purpose

  • Agree on the goals and objectives of the workshop
  • Reach consensus on the drivers and outcomes of the organizational redesign initiative
  • Identify the organizational structure capability gap
  • Define the key IT capabilities
  • Develop an organizational design assessment tool

Key Benefits Achieved

  • After assessing the current state, you will be prepared to start thinking about what the new IT organizational design needs to achieve.

Activities:
Outputs

1.1

Set expectations

  • Goals and outcomes for change

1.2

Describe the context for the IT organizational structure

  • Business and IT goals and value discipline

1.3

Determine the required IT capabilities

  • IT capabilities map

1.4

Create the Design Assessment Framework

  • Organizational Design Assessment Tool

Included Resources


Powerpoint icon 30x30 Conduct a Current State Assessment
Excel icon 30x30 IT Organizational Structure Effectiveness Assessment

Excel icon 30x30 IT Organization Capabilities Assessment Tool
Word icon 30x30 IT Leader Pre-Workshop Questionnaire

Word icon 30x30 COBIT Capability Definitions Handout
Excel icon 30x30 IT Organizational Design Assessment Framework Tool

Word icon 30x30 Sample IT Organizational Design Assessment Framework Handout

Module 2: Create an outline of the target IT organization

The Purpose

  • Define the units of work that will be part of the target IT organization
  • Create a sketch of the target IT organization based on an understanding of required capabilities, and organizational design archetypes
  • Assign the work to be done to work units
  • Assess the design outline based on the design assessment framework

Key Benefits Achieved

  • After creating the design outline, you will have the foundation for building the target IT organizational structure in more detail.

Activities:
Outputs

2.1

Create an organizational sketch

  • Organizational sketch

2.2

Define the work to be done

  • Design outline

Included Resources


Powerpoint icon 30x30 Create an Outline of the Target IT Organization
Word icon 30x30 Accountabilities and Responsibilities by Work Unit

Word icon 30x30 Role Profile Template

Module 3: Design the target IT organizational structure

The Purpose

  • Define the key roles required in the target IT organization
  • Identify key competencies and the level of competence required for each role
  • Create an organizational chart for the target IT organization

Key Benefits Achieved

  • After creating the organizational chart, you will be in a position to develop the strategy to make the required changes.

Activities:
Outputs

3.1

Define the key roles

  • Role profiles

3.2

Create an organizational chart

  • Organizational chart

Included Resources


Powerpoint icon 30x30 Design the Target IT Organizational Structure
Word icon 30x30 Competency Definitions

Powerpoint icon 30x30 Estimating Span of Control Template

Module 4: Plan the transition

The Purpose

  • Identify the major organizational changes
  • Undertake a change management assessment
  • Develop a transition strategy

Key Benefits Achieved

  • After assessing the requirement for change, you will have the foundation for building a transition plan to implement the organizational structure changes.

Activities:
Outputs

4.1

Perform an organizational gap analysis

  • Gap analysis

4.2

Determine readiness for change

  • Change approach

4.3

Create a transition plan

  • Transition strategy & plan

Included Resources


Powerpoint icon 30x30 Plan the Transition
Word icon 30x30 IT Organizational Changes Summary Template

Powerpoint icon 30x30 Level of Change Template
Powerpoint icon 30x30 Approach to Change Template

Word icon 30x30 Implementation Planning Template
Powerpoint icon 30x30 Transition Strategy Template

Excel icon 30x30 IT Organizational Design Transition Plan Tool
Word icon 30x30 Transition Planning Template

Module 5: Create the Change Leader Action Plan

The Purpose

  • Assess the readiness of leadership for the organizational transition
  • Identify the key stakeholders and how to best engage them
  • Prepare an action plan for the role of the Change Leader in leading the transition

Key Benefits Achieved

  • After completing this module, you will be in a position to initiate the organizational transition.

Activities:
Outputs

5.1

Create the Change Leader Action Plan

  • Change leader action plan

Included Resources


Powerpoint icon 30x30 Create the Change Leader Action Plan
Powerpoint icon 30x30 Stakeholder Power Map Template – IT Organizational Design

Word icon 30x30 Change Leader Action Plan Template
Excel icon 30x30 IT Leadership Readiness Assessment Tool

Search Code: 74632
Published: April 10, 2014
Last Revised: April 10, 2014