IT leaders often do not have a holistic view of how all the practices in their IT department are performing or do not have a method to communicate performance to the rest of the organization. Read this Executive Brief to understand the common roadblocks to KPI review and the Info-Tech framework for turning your KPIs into improvement actions.

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IT Metrics and Dashboards During a Pandemic

Quickly deploy measures that enable you to manage risks and weather the storm.

Solution Set Steps

  1. Start here – read the Executive Brief
    • IT Metrics and Dashboards During a Pandemic – Executive Brief
  2. Consider your organizational goals
  3. Build a temporary data collection and dashboard method
  4. Implement a cadence for review and action


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