Maximize Availability for Mission Critical Systems

If your focus is just on technology, you’re missing two thirds of the equation — people and processes.

Unlock

This content requires an active subscription.

Access this content by logging in with your Info-Tech Research Group membership or contacting one of our representatives for assistance.

Speak With A Representative Sign In
or Call: 1-888-670-8889 (US) or 1-844-618-3192 (CAN)

Your Challenge

  • Mission critical systems directly and significantly impact revenue, goodwill, health & safety, or regulatory compliance, and therefore demand a higher level of attention than non-critical production systems.
  • Organizations with limited IT budgets are struggling to meet the availability and reliability demands for mission critical systems.
  • Worse yet, spending is often not optimally allocated, leaving organizations at more risk than they should be.

Our Advice

Critical Insight

  • Providing high availability for mission critical systems is costly. Therefore, a greater emphasis needs to be placed on first determining which business functions are truly mission critical, and then scoping the business requirements for reliability and availability — before designing the infrastructure to meet those requirements.
  • System failures are more often a people or process issue than a technology issue, so organizations need to address all three areas. Simply purchasing more-advanced hardware and software will not deliver 4 or 5 x 9 availability.
  • Similarly, IT managers need to consider the full end-to-end infrastructure, including power, cooling, networks, message queues, and so on. Focusing only on server or database redundancy is not good enough.

Impact and Result

  • Identify which systems truly are mission critical, and their dependencies.
  • Take steps to minimize or prevent human error.
  • Establish policies and procedures for mission critical systems.
  • Create a technology plan that identifies areas of risk and prioritizes investments accordingly.

Maximize Availability for Mission Critical Systems

1

Meet mission critical availability and reliability objectives

Reduce human error, establish processes to minimize risk, and plan high availability technology enhancements based on risk and impact.

2

Reduce risk by identifying mission critical system dependencies

Identify all components in the mission critical environment, from servers to firewalls.

Search Code: 54534
Published: May 17, 2012
Last Revised: May 17, 2012