Make the Decision to Upgrade to MS Exchange 2010
Rock the enterprise email boat with care.
- Email vendors release significant platform upgrades more often than organizations need to upgrade, creating pressure to upgrade twice as frequently as upgrades are really warranted.
- In addition to new features, significant changes to infrastructure and new deployment options often accompany new releases, complicating the upgrade decision.
- This solution set will help organizations understand new features, new infrastructure requirements, and changes in delivery methods to assess upgrading.
Our Advice
Critical Insight
- Email platforms require significant infrastructure investments. ROI is rarely achieved in the typical vendor product lifecycle of three years. Being one version "behind" for a few years is not a bad thing.
- New features alone don't warrant an upgrade each time a new email platform version is released. Instead, factors like discontinued support and lack of integration with other applications/systems should be key upgrade considerations.
- Emerging alternative delivery options, such as software as a service (SaaS), are game changers in the email market and can be key upgrade factors.
Impact and Result
- Understand the new features in Exchange 2010 and how these may improve operational efficiency and lower operational costs.
- Identify opportunities for leapfrogging to Exchange 2010 from Exchange 2003, passing over Exchange 2007, to ensure longevity of the upgrade decision and maximize ROI.
- Select the appropriate and cost effective delivery option by comparing the different TCOs of the available delivery options, over the expected lifetime of the platform.
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