Create a Consumer Technology Integration Plan in Five Steps

Enterprise technology has no place in the enterprise. Stop expelling consumer technology and start exploiting it.


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Your Challenge

  • The enterprise is now entrenched in consumer technology. Your organization is struggling to capitalize on this consumerization trend and formally integrate consumer technology into the enterprise.
  • The world of consumer technology is dynamic and changes quickly. Your IT department struggles to stay on top of the latest trends and gadgets that employees demand support for.
  • Enterprise technology no longer measures up to consumer technology and you want to start exploiting the advantages consumer tech has to offer.

Our Advice

Critical Insight

  • Consumerization goes beyond devices, it is all inclusive. Networks, apps, and hardware are all being transformed by the consumerization trend. Organizations need to consider all aspects when tackling consumerization.
  • Think beyond bring-your-own (BYO); it is a subset of the broader consumerization trend. Consumer technology is beginning to create real value for organizations. IT and other business units should consider using consumer technology for various business purposes such as increasing productivity, lowering IT spending, and driving innovation.
  • Creating a formal consumerization plan is essential for every business in order to realize the benefits of consumerization and to avoid its pitfalls.

Impact and Result

  • Identify relevant consumer technologies that could create business value. Build a plan to successfully integrate these technologies into the enterprise.
  • Institutionalize your consumerization strategy by treating consumerization as a portfolio. Conduct quarterly portfolio reviews in order to keep on top of emerging technology trends.
  • Rigorously manage and measure the impact of consumer technology to ensure value is being created by their use within the enterprise.

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Get to Action

  1. Understand consumerization to start adapting to it

    Realize the enterprise potential of consumer technology.

  2. Assess your current and ideal consumerization state

    Decide which technologies to incorporate into the consumerization strategy.

  3. Evaluate and exploit cutting-edge consumer technology

    Review the top current and future trends in consumer hardware, applications, networks, and management.

  4. Plan and execute a consumerization plan

    Create a strong business case to communicate with stakeholders.

  5. Manage and measure success

    Enable future evaluations and ensure continuous improvement.

Guided Implementation icon Guided Implementation

This guided implementation is a two call advisory process.

  • Call #1: Evaluate and exploit cutting-edge consumer technology

    Evaluate and prioritize emerging consumer technologies that could benefit your organization. Use the Consumerization Strategy Tool Set to assess the relevant technologies.

  • Call #2: Manage and measure success

    Identify tools and processes to manage and measure consumerization: create acceptable use policies, outline a consumerization communication plan, identify metrics to measure the success of consumer technologies and your consumerization strategy.

Onsite Workshop

Module 1: Understand Consumerization to Start Adapting to It

The Purpose

  • Understand the trends behind consumerization, how it fits into the larger vision of innovation, and examples of companies that have succeeded and failed.

Key Benefits Achieved

  • A greater understanding of consumerization and how to adapt to it.

Activities: Outputs:
1.1 An overview of what consumerization is – and what it isn’t.
  • A case for integrating consumer technology into your company today.

Module 2: Assess Your Current and Ideal Consumerization State

The Purpose

  • Inventory your current consumer technology, who is using it, and how it is being used.
  • Outline your current consumer technology integration plan.
  • Set goals for your consumer technology integration strategy.
  • Outline your BYOD and innovation strategies to determine how your consumerization plan will align.
  • Break down your IT innovation spending and compare it to highly innovative organizations.

Key Benefits Achieved

  • A greater understanding of the technology being used in your organization, how it is being used, how it should be managed, and how it can be optimized.
  • A realization of your current strategy’s maturity level.
  • A greater understanding of how your consumer technology integration plan will fit into your BYOD strategy, as well as your innovation budget and strategy.

Activities: Outputs:
2.1 Current consumer technology inventory.
  • Consumer technology inventory list.
2.2 Current consumer technology integration plan outline.
  • List of consumer technology integration plan goals.
2.3 Goal setting.
  • BYOD and innovation strategy outlines.
2.4 BYOD and innovation strategy outlines.

Module 3: Evaluate and Exploit Cutting-Edge Consumer Technology

The Purpose

  • Outline the top current and future trends in consumer hardware, applications, networks, and management.
  • Identify potential use cases for consumer technology in your organization.

Key Benefits Achieved

  • Understanding of top trends in consumer hardware, applications, networks, and management.
  • An evaluation of consumer technologies with potential to add business value.

Activities: Outputs:
3.1 Consumer technology brainstorm exercise.
  • A list of potentially useful consumer technologies.
3.2 Consumer technology SWOT analysis
  • A SWOT analysis of the most relevant technologies.
3.3 Consumer tech monitor.
  • Tech monitor determining future action steps regarding each technology.
3.4 Cost/benefit analysis.

Module 4: Plan and Execute a Consumerization Plan

The Purpose

  • Institutionalize your consumerization strategy by treating consumerization like a portfolio.

Key Benefits Achieved

  • Formalized process around implementing consumer technologies.

Activities: Outputs:
4.1 Consumerization innovation calendar.
  • Annual consumerization innovation calendar.
4.2 Business case example.
  • Mini business case.
  • Consumerization advisory team.

Module 5: Manage and Measure Success

The Purpose

  • Ensure you are continually managing and measuring the success of your consumer technologies.

Key Benefits Achieved

  • Measure the success of consumer technology to ensure ongoing improvement of your consumer technology integration strategy.

Activities: Outputs:
5.1 Customize a consumerization communication plan.
  • Consumerization communication plan.
5.2 Create performance metrics.
  • List of performance metrics.

Workshop Icon Book Your Workshop

Onsite Workshops offer an easy way to accelerate your project. If you are unable to do the project yourself, and a Guided Implementation isn’t enough, we offer low-cost onsite delivery of our Project Workshops. We take you through every phase of your project and ensure that you have a road map in place to complete your project successfully.

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