Use this template to document your service management initiation and governance plan, including your service management goals, process ownership level, process standardization level, impacting forces, and mitigation.

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Initiate Your Service Management Program

Ensure that you create and improve the right service management processes and activities to support business needs and value.

Solution Set Steps

  1. Start here – read the Executive Brief
  2. Identify the level of oversight you need
    • Service Management Program Initiation Plan


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