Storyboard: Govern and Manage an Enterprise Software Implementation

Author(s): Ben Dickie, Agnes Scott, Brian Park

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Even in today’s day and age, where information sharing is easier than it has ever been, large-scale software projects continue to fail at an alarming rate (an average of 66% are over budget, 33% are over time, and delivered with 17% less value than originally predicted according to a recent publication by McKinsey & Company). Although most companies will survive a failed software implementation, 17% of the failed projects researched can essentially threaten the existence of an organization.

  • One would think that IT shops would have such implementations down to a science; however, these “black swan” projects (defined as projects that exceed 200% in budget overruns), occur a lot more than what would be expected.
  • You have solicited the professional services of a systems integrator. You want to ensure that you are able to manage the SI, and aren’t solely dependent upon their methodology throughout the implementation period.

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