Of employees that feel backstabbed, over half are more likely to have low levels of productivity. When conflict is approached and resolved in a constructive manner, it can improve efficiency and productivity. Training on conflict resolution will enable managers to gain the skills they need to engage in conflict constructively and reach a resolution that benefits the team or organization.

Use this storyboard for a step-by-step process for identifying current and target state metrics, identifying key tactics to effectively resolve conflict, and identifying a process to review and iterate on tactics.

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Fast Track Your Teams’ Leadership Skills

Quick, simple, and effective tactics to make your IT leaders better at their jobs while driving real business value.


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